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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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tng55
post Apr 21 2024, 12:55 AM

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QUOTE(westlife @ Apr 19 2024, 09:11 PM)
Yes only if u stay in apartment/condo. 😊
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but me not suitable apartment/condo due can't play music too loud subwoofer and speaker lol
mine shop lot with home upstairs so my place are safety can play too loud music lol and some movies watch also can go loud hahahaha
tng55
post Apr 21 2024, 12:57 AM

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QUOTE(westlife @ Apr 20 2024, 10:52 PM)
lion city 10Gbps symmetric plan...

user posted image
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need 10Gbps Netowrk lan for PC and router expensive to 10Gbps Port crazy
Epic_winner091
post Apr 21 2024, 09:40 AM

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QUOTE(sp6068 @ Apr 21 2024, 12:22 AM)
Unifi is still fucked as of 12am 21/4

EU sites all taking forever to load. Reminiscences of the stupid slowness in Feb
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Bangladeshi news sites say there's a cable cut for SEA-ME-WE 5.

https://www.thedailystar.net/news/banglades...nternet-3591511

According to the article, the cut happened somewhere between Malaysia and Singapore. No wonder even ExitLag couldn't correct my higher than normal ping in the MMOs I play.

This post has been edited by Epic_winner091: Apr 21 2024, 09:40 AM
YoungMan
post Apr 21 2024, 11:09 AM

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QUOTE(westlife @ Apr 19 2024, 08:30 PM)
time broadband now starts at 200Mbps for minimum plan at rm99.. upload speed is also 200Mbps... super enough for majority of users.. this is then the best basic plan for anyone...

user posted image
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Meanwhile Unifi and all the providers under its infra can't even provide symmetrical speed.
sp6068
post Apr 21 2024, 02:19 PM

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QUOTE(Epic_winner091 @ Apr 21 2024, 09:40 AM)
Bangladeshi news sites say there's a cable cut for SEA-ME-WE 5.

https://www.thedailystar.net/news/banglades...nternet-3591511

According to the article, the cut happened somewhere between Malaysia and Singapore. No wonder even ExitLag couldn't correct my higher than normal ping in the MMOs I play.
*
I hate it each time when sometime like this undersea cable issues happen, this TM will just be quiet about it and not put out a PSA and mentioned its affecting their network. Instead they rather have everyone clogging up their CS queue online.
bluemind
post Apr 21 2024, 03:17 PM

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If only a minority complaints and no official notice put out they can just sweep it under the rug and close one eye. Not like it is a recent problem, been like this for years, typical for TM.
westlife
post Apr 21 2024, 05:18 PM

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QUOTE(YoungMan @ Apr 21 2024, 11:09 AM)
Meanwhile Unifi and all the providers under its infra can't even provide symmetrical speed.
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Ya. But too bad even time also does not provide upload speed that is more than 500Mbps.
earshore
post Apr 21 2024, 09:11 PM

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QUOTE(sp6068 @ Apr 21 2024, 12:22 AM)
Unifi is still fucked as of 12am 21/4

EU sites all taking forever to load. Reminiscences of the stupid slowness in Feb
*
is this covered under the 24 hours service guarrantee?
PRSXFENG
post Apr 21 2024, 09:44 PM

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QUOTE(sp6068 @ Apr 21 2024, 12:22 AM)
Unifi is still fucked as of 12am 21/4

EU sites all taking forever to load. Reminiscences of the stupid slowness in Feb
*
Not just Unifi, TIME also affected
sp6068
post Apr 22 2024, 12:28 AM

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QUOTE(sp6068 @ Apr 21 2024, 12:22 AM)
Unifi is still fucked as of 12am 21/4

EU sites all taking forever to load. Reminiscences of the stupid slowness in Feb
*
22/4 still same story. This time feels worse than Feb slowdowns. Even a simple jpg image also take minutes to fully load.
sHawTY
post Apr 22 2024, 12:00 PM

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It's April now, and I'm still waiting for the upgrade from 800Mb/s to 1Gb/s.
Perhaps it's time to escalate the matter and raise a ticket with MCMC.

All users with 800Mb/s subscriptions should follow suit. Increasing the number of support tickets for the same issue heightens the probability of MCMC's attention, rather than TM leisurely addressing the matter.

This post has been edited by sHawTY: Apr 22 2024, 12:19 PM
Max2006
post Apr 22 2024, 02:36 PM

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SWU 3.0 300mbps (free upgrade to 500mbps) user here. Last 6 months honeymoon period ended. 7th month bill came in today. RM119 + 6%tax = RM126.15

So I am happy to report that, it's confirmed RM119 for all coming months onwards.

For comrades who also took the same offer last 6 months, no need to worry anymore. No need to bother with those complicated calculation from TM. The correct figure will be reflected in 7th month. Cheers.

This post has been edited by Max2006: Apr 22 2024, 02:45 PM
kokomon
post Apr 22 2024, 05:13 PM

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QUOTE(sHawTY @ Apr 22 2024, 12:00 PM)
It's April now, and I'm still waiting for the upgrade from 800Mb/s to 1Gb/s.
Perhaps it's time to escalate the matter and raise a ticket with MCMC.

All users with 800Mb/s subscriptions should follow suit. Increasing the number of support tickets for the same issue heightens the probability of MCMC's attention, rather than TM leisurely addressing the matter.
*
I just open a ticket with TM to prioritize the upgrade. The online chat waiting time was almost half day OMG.
Let's see if it works. The agent says free upgrade will be done by this year tongue.gif


sp6068
post Apr 22 2024, 08:53 PM

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QUOTE(kokomon @ Apr 22 2024, 05:13 PM)
I just open a ticket with TM to prioritize the upgrade. The online chat waiting time was almost half day OMG.
Let's see if it works. The agent says free upgrade will be done by this year tongue.gif
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Open late at night after midnight waiting Q is lesser
korbin
post Apr 22 2024, 09:03 PM

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hi all
want to quick check is unifi plan for warga emas still available?

seems unable to get any info in their website

thanks in advance
YoungMan
post Apr 22 2024, 09:55 PM

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QUOTE(korbin @ Apr 22 2024, 09:03 PM)
hi all
want to quick check is unifi plan for warga emas still available?

seems unable to get any info in their website

thanks in advance
*
Those plan have to be only apply in Tmpoint, not even through agent.

This post has been edited by YoungMan: Apr 22 2024, 09:56 PM
SUSyolldddd
post Apr 23 2024, 05:43 AM

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Guys on public ip have you notice some sites are really slow

I not sure whether bcus of public ip or my router config but some sites like imgur load video very slow but i switch to digi mobile data very fast

Shopee also at about 9pm to 12am its very slow and some unifi user also reported this...funny thing is just after 12am its fast again

Got other unifi user report this on feb
https://forum.lowyat.net/topic/5439468

I dun know wut is going on...

most famous site are fast like netflix youtube etc

Like recently i updated a game called genshin and the 9gb was downloaded pretty fast.

Its only some of those less famous site very slowww

It use to be ok but this year thinga really sloww

Any ideas?

Is they any unifi tech here could you pls fix this?

This post has been edited by yolldddd: Apr 23 2024, 05:51 AM
MX510
post Apr 23 2024, 06:12 AM

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Yeah i notice this issue high latency issues happening this week the only solutions i use vpn connect to singapore then full blazing speed to Europe


yenchenje
post Apr 23 2024, 07:32 AM

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QUOTE(yolldddd @ Apr 23 2024, 05:43 AM)
Guys on public ip have you notice some sites are really slow

I not sure whether bcus of public ip or my router config but some sites like imgur load video very slow but i switch to digi mobile data very fast

Shopee also at about 9pm to 12am its very slow and some unifi user also reported this...funny thing is just after 12am its fast again

Got other unifi user report this on feb
https://forum.lowyat.net/topic/5439468

I dun know wut is going on...

most famous site are fast like netflix youtube etc

Like recently i updated a game called genshin and the 9gb was downloaded pretty fast.

Its only some of those less famous site very slowww

It use to be ok but this year thinga really sloww

Any ideas?

Is they any unifi tech here could you pls fix this?
*
Don’t remember encountering any issues with latency here, 1Gbps, PPPoE uptime around a month now since my last redial on it
YoungMan
post Apr 23 2024, 10:05 AM

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QUOTE(yolldddd @ Apr 23 2024, 05:43 AM)
Guys on public ip have you notice some sites are really slow

I not sure whether bcus of public ip or my router config but some sites like imgur load video very slow but i switch to digi mobile data very fast

Shopee also at about 9pm to 12am its very slow and some unifi user also reported this...funny thing is just after 12am its fast again

Got other unifi user report this on feb
https://forum.lowyat.net/topic/5439468

I dun know wut is going on...

most famous site are fast like netflix youtube etc

Like recently i updated a game called genshin and the 9gb was downloaded pretty fast.

Its only some of those less famous site very slowww

It use to be ok but this year thinga really sloww

Any ideas?

Is they any unifi tech here could you pls fix this?
*
Mobile data also private IP. It is the problem with Unifi high latency and routing issue.

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