to you 3% sounds expensive, but think about it from their perspective lo..
you sell 1 house for RM 1m, 3% is like 30k to them..
but then.. what's the effort needed for them to earn?
To advertise - already a cost to them.. need to fork out money advertising before even earning
To bring potential buyers to view the property at the buyer's time, means agents themselves might not have much free time for themselves..
if hot area, many potential buyers but that doesn't mean many really will buy the unit. some just wanna see and compare..

then what about the split in commission between agency and the agent?
out of the 30k, how much will the agent take? if 60:40 split between agency and agent, then agent take 12k.. but yet need to do so much..

still need to help you handle some lawyer things and then liaise here and there between buyer and seller side..

if you think 3% is expensive, then you can do it yourself ma..
but can you keep up with the works and viewing requests from potential buyers?

They're hardworking. Nothing wrong with that. I truly appreciate people who dream big.