Hi everyone,
Was so pissed to know Maxis reduce our credit days to 25 days from 1 month previously,
they do not inform you but just blast SMS to inform your line will be barred if you pay late
and their message is very lansi, I think their communication dept really sucks big time, dont even know how to write a courteous letter by starting with Thank you for using Maxis, they started with incase you may have fogotten......

I have been with Maxis for more than 20 years, Maxis have never offered anything to their loyal customers, always milk them and think we die die must use their service, there are so many other telcos outside, whcih I think I will port out to soon.

new comers and people who threaten to port out will get special offers, but loyal customers which are fixed deposits are being left out.

by reducing number of days credit to 25 days, they will have a better cash flow, but they never think of customer's at all. now they reduce by 5 days to 25 days, sooner or later they will reduce it again. why not just convert all to pre-paid la. their CFO very smart but we are not stupid.

Soon, either after my contract expires or I check my penalty, I will port out to other telcos.
Shit to Maxis

5days only.. no matters they inform you or not, u still need pay rite... then you need arrange your payment schedule ... once ur billing cycle was renew, after 1 weeks then pay.. is easy.. nothing to complain about

they start with 5 days now, sooner or later will reduce further.
secondly, my payment schedule is ngam ngam with my salary, now seems have to fork out money first before salary come in.
rich no difference la, poor very susah even 5 days, and if you late, they will bar your line and charge another 10 bucks for re-activation.

What is credit term? Is it that must pay within 25 days?

If yes, well that is nothing.. my credit card 24 days only.

When I apply, I expected 1 month.

This post has been edited by Natsukashii: Nov 27 2023, 12:35 PM

Maxis share price so shit till no point touch them else I sure buy one

cannot say rich or not... u need manage ur cash flow..
Btw, i dun have cc ...

Same like astro, it's sister company

Need to pay within 25days of billing date...

Something like that...

So this astro started something again, just wait and see..

Soon other telco also gonna follow.

This means to say, TS couldn't afford Maxis services if relying on ngam2 payday to settle the bills. No savings or spare cash for a rainy day?

I was with Maxis for 20+ years since Day 1. Once they stopped giving existing users benefits, I MNP out to U Mobile. Now, U Mobile is not only cheaper (by 60%) for a family plan but coverage as good as Maxis in the city areas.

My XOX/Celcom is even worse. Even in KD, only getting E instead of 4G. The merger with DiGi really killed the service quality.

It's beneficial for Telco..

Can get $$$ earlier..

Matter of time only

then why u still stick with them?