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 CelcomDigi

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tupai
post Dec 28 2024, 04:10 PM

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Today wifu went to a celcomdigi branch. Want to change plan to get new iPhone 16. The rep claimed need to add a new line for an extra rm20 per month. But can terminate after 3 months. So wifu decided to call bullshit and just left.


tupai
post Dec 28 2024, 04:17 PM

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QUOTE(NoNameSoldier @ Dec 28 2024, 04:15 PM)
Instead no Wat for them to force people to take up a new line just because they want to meet new line target ..

Never had such ridiculous requirements from other telcos
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I suspect so too, so went I ask another staff, she claimed the same thing. So bye bye la. Sometimes deal online better no need to see this type of rubbish.
tupai
post Dec 28 2024, 10:01 PM

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QUOTE(sadlyfalways @ Dec 28 2024, 08:59 PM)
I know they combined already, but this bs sounds like such a celcom thing haha
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The location was previously a celcom blue cube or some such
tupai
post Jan 4 2025, 10:42 PM

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QUOTE(westlife @ Jan 4 2025, 09:36 PM)
digi store has many of these kind of staff that purposely advise u otherwise just to trick u to sign up their postpaid plan. i think it is for their KPI/commission.

dun listen to them, just confront them with the tnc or faq on the digi website.

if they insist, threaten to complain to MCMC.
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Settle already. Sign up through their website. Today received the phone already via courier.

Went to another branch last week also they fed the same bullshit so too lazy to deal with them.


tupai
post Jan 5 2025, 12:37 AM

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QUOTE(Raymond T. @ Jan 4 2025, 10:55 PM)
All want KPI 😆
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I guess their KPI is new account or new numbers. For existing account who just want new devices under the device plan, it's not their KPI. So apa lagi. Bypass them and just use the online services.
tupai
post Jan 5 2025, 11:20 PM

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New twist in me and wifu foray of getting a new iPhone with celcomdigi device plans.

After 2 different celcomdigi branches staff asking her to apply for new line in order to get the iPhone plan, she went the online route and got the phone already. No need to add any new lines.

So today we went to a bluecube? What's the new name? To get ESim.

Get the esim, was told it's rm10. Wifu paid cash, no receipt whatsoever. Was told cannot pay via billing or any cashless. I checked celcomdigi website no such charges. Hahahaha. Wifu furious kena scam 10 ringgit. Had to placate her with chagee next door.

This post has been edited by tupai: Jan 5 2025, 11:22 PM
tupai
post Jan 6 2025, 06:49 AM

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QUOTE(Gold_Moderator @ Jan 6 2025, 01:33 AM)
which blue cube ? one utama one very good service.
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This one no where near central.

 

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