Before I port out from Digi - I have experienced both the pre integration network (just Digi) and post integration network (Celcom + Digi)

Before integration - the network speed is really, really great with almost 400Mbps speed (LTE-A)
Post integration - the max I could get is 120Mbps (LTE-A) and this is around 5am when the traffic is lighter.

Performance is much worse for devices without CA - getting around 20-30Mbps (with my mom's phone). Was able to get over 100Mbps before that.

You can imagine the frustration I am having with it!

This post has been edited by shaun_kok: Nov 30 2023, 09:50 AM

Based on what I see on the speedcaps, CelcomDigi is clearly learning the bad things from those European telcos (and possibly it's 1/3 parent Telenor), which do implement speedcaps on their so called 5G "unlimited" plan to maximise their profit - as there is nothing to do other than implementing speedcaps because the plans are already "unlimited". Note that Telenor's subsidiaries in Norway (Telenor) and Finland (DNA) offer "unlimited" internet but with speed cap.

True unlimited means unlimited data usage and uncapped speed (the max possible) - which is impossible on mobile networks due to congestion. Unless the telcos are clearly using mmWave to cover the majority of the population, which is impossible and impractical due to its spectrum characteristics.

This post has been edited by shaun_kok: Dec 1 2023, 12:46 AM

As part of the merger requirements, the company has to offer all their products in a single corporate brand (CelcomDigi).

So slowly individual offerings from under Celcom or Digi sub brands eventually has to gone in the future. Integration are still in process.

This post has been edited by shaun_kok: Feb 29 2024, 07:57 PM

Meanwhile, I have recently switched my mom's existing Digi plan (ancient Big bonus 28) to the CelcomDigi Kuning 5G 25 plan. She is not really a big data user - she mainly uses Unifi broadband at home for internet (but a heavy talk user) - hence the decision to switch to this new plan. Their previous offering are too expensive for me to switch.

Regarding the 5G 100Mbps speed cap, it is hard capped to close to 97-98 Mbps range while on 5G (tested on Poco M4 5G) despite there are enough capacity to go more than 600-700Mbps (tested using Maxis, posted as a reference) in my area. Of course 4G can go faster than 100Mbps.

I doubt she will notice any difference in terms of speed though. For me I do download heavy files frequently and also a heavy HD/UHD streamer means that I will stick to the ones that offer uncapped 5G speed at this junction (Hotlink, Yes Power 35).

Mysteriously, VoLTE again went missing after I migrated my mom's plan to the new plan and now I have to ask CelcomDigi to reactivate it again.

It is no brainer for your dad to switch to 5G 39 Kuning as it offers significantly more data than the current offerings (60GB Vs 75GB and 6GB hotspot). For your mum's case, does she regularly use more than 30GB of data per month? If yes, choose 5G 39 Kuning. If no, then choose 5G 25 Kuning with 30GB of data (6GB hotspot) and save more money.

And yes, there are no 6% SST on prepaid for Malaysians.

During promo period (until 30 Jun, may be extended) you will get extra 10GB mobile data + 24GB extra hotspot data.

This post has been edited by shaun_kok: Mar 25 2024, 08:36 PM

Internet speed for usage on Celcomdigi 4G is not capped. But the congestion means that it can be difficult to get 100Mbps and above on 4G.

My home is on the merged Celcomdigi network area and the B3/B1/B8 bands are severely congested compared to before merging (easily getting 400Mbps on 4G on just Digi). The congestion is partly relieved in my area only after they restart B7 2600MHz (Altel band).

This post has been edited by shaun_kok: Mar 28 2024, 10:10 AM

https://help.celcomdigi.com/support/solutio...in-singapore-fo

Based on what I know, CelcomDigi has a promotion where those sign up eligible postpaid plan in Johor Celcomdigi store/dealers are eligible to get 12 months free roaming in Singapore.

This post has been edited by shaun_kok: Oct 4 2024, 12:12 PM

CelcomDigi Postpaid 5G 80.

It will still work on 4G network as long you connected to the correct partner network.

Noticed the same for me. Maybe "Celcom" as an ISP will become something in the past, and "Digi" renamed as "CelcomDigi".

This post has been edited by shaun_kok: Sep 27 2025, 06:17 PM

Interestingly Digi is labelled "50216" here - MY CelcomDigi is actually "MY CELCOM" - that has overrided immediately, once I inserted Celcom SIM. This was from Galaxy A06 5G.

50216 is the network code for Digi.

It can and might be other way round - as Celcomdigi is now prioritising selling Celcom SIM on their website instead rather than Digi - if you have noticed recently, all new sales for Celcomdigi are defaulted to the Celcom website.

This post has been edited by shaun_kok: Sep 29 2025, 11:38 PM

Anyone who know that if this bonus credit can be used to buy any internet pass (for example monthly RM25 pass)?

This post has been edited by shaun_kok: Nov 14 2025, 10:38 PM


Attached thumbnail(s)

Well that SIM has no internet plan anyway (it is primarily used for Google Play billing, so I have a way to maintain a number with Celcomdigi when I actually need data with them in the future) - I plan to activate that pass when the credit arrives, and deactivate it as soon as I activate it (I am on Biru, it will be valid until the end of the pass even if I switch off auto renewal)

This post has been edited by shaun_kok: Nov 14 2025, 11:07 PM

I did, and I get the credit in a few hours, but to be safe, plan the top up earlier.

I also checked it via USSD - to really confirm that the credit is there. Only then I proceeded and buy internet pass.