I have Celcom Fibre 50mpbs (no longer bond by contract) and Digi DS120 postpaid under my name.

I want to merge / consolidate the 2 billings then upgrade to CD OnePro plan with Mobile postpaid and 300 mbps fibre at cheaper overall cost (RM201/mth).

So I went to Sunway Pyramid Bluecube and Digi store to enquire how to change plan to CD OnePro. Digi Sales told me terminate Celcom Fibre plan and apply new 300mbps fibre under Digi. After Fibre internet is activated, switch mobile+fibre to OnePro plan.

The best part was CD backoffice later called me to switch Celcom Fibre billing to Digi instead. No need to terminate / reapply Fibre which I think make sense too.

I was stuck because Bluecube Sales told me unable to switch Celcom fibre billing to Digi because in actual both Celcom and Digi billings still running on different systems.

Another option proposed by Bluecube was port out Digi mobile into Celcom. I think this one even more cumbersome because I have 3 sub-lines. Haha..

Any advices from sifu-sifu here?