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 CelcomDigi

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ijuanp03
post Jul 22 2024, 11:43 PM

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QUOTE(dudester @ Jul 19 2024, 11:26 AM)
My Digi postpaid internet has been frustratingly slow last few weeks.
I just ported into DIGi around 6 mths back , quite regret and planning to port out if this carry one.

And my location is at heart of KL City center Bukit Bintang area. Is this happening to anyone else?
*
I am experiencing the same exact issue! But I am from PJ (around Sek 13 area).

I already reported to Digi this morning. It's been a week that I am getting 5G which is SLOWER than the 4G!

How slow you may ask? It's now less than 10mbps!!!
Do you know the best route to report this to MCMC?

I have a feeling that Digi will NOT take action because it only happens to certain areas. Worst case, I will switch to Maxis just for them to lose a loyal customer.
ijuanp03
post Jul 23 2024, 08:36 PM

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Surprisingly, Digi addressed my complaint and now the speed is back to the usual 200-300mbps which is what I am expecting from my CelcomDigi Postpaid 5G 120.

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ijuanp03
post Jul 23 2024, 09:00 PM

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And after a few minutes, I have to take back my word. W.t.f. Digi!

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