guys wanna ask...if my celcom prepaid number got terminated...can i request celcom that number back? i forgot to extend validity of that number...and ive been using that number for 18 years now...reallay forgot to extend

If it is just happening, quickly contact CS for help. Otherwise, unlikely will be possible.
In July, I forgot mine too and CS asked me to buy a physical reload RM 30 and then call them and give them the code and serial number, they will help to reload and my number is revived again.

This post has been edited by fruitie: Sep 24 2025, 04:31 PM

the last date was 21/9...so do i have any chance of recovering it?

but my case is that hte number is already terminated and if i call that number it says no service for that number

Should be OK, quickly call. Mine was also like that, no service and no more signal.

This post has been edited by fruitie: Sep 24 2025, 04:39 PM

You requested after how many days it was terminated?

To be honest, I really forgot. I think it was between 3-5 days.

I may forget this important details, mine was a Celcom Xpax number.

This post has been edited by fruitie: Sep 24 2025, 04:58 PM

ok can confirm...i already called them...they ask to buy RM30 topap and call them back to give them the pin.....they said need to do before 29/9....if not then the number will forefver be lost in my history....thanks fruitie for the info

Glad that your number is still safe. Quickly go and buy and get them to do it for you asap for the peace of mind. When they told me that time, I quickly called my sister who was out there that time to go to 7-11 to buy me a top up. At first she thought I got scammed since there are a lot of top up scammers, then I told her it is not, official Celcom CS requested.

ok GRACE PERIOD OF 1 week given.

The UI of the new celcomdigi app could not make it. Still prefer old one.

any idea if can change statement date?

Celcom MNO IP is now Digi. I think they'll probably scrap Celcom routing soon

Noticed the same for me. Maybe "Celcom" as an ISP will become something in the past, and "Digi" renamed as "CelcomDigi".

This post has been edited by shaun_kok: Sep 27 2025, 06:17 PM

Speedtest.net shows CelcomDigi on my Kuning line.

Significant traffic drop on AS10030, they r going to abandon AS10030 soon?

I wonder what will happen to the Celcom PLMN. I guess it'll be retired eventually.

CelcomDigi mobile Internet has been unavailable or slow since Friday in Wangsa Maju Seksyen 10. No problems elsewhere.

make sense

Digi CEO before merger is deputy CelcomDigi CEO
also acting CelcomDigi CEO

What about existing SIMs, plenty of people still have "legacy" Celcom prepaid/postpaid plans. I guess they will be made to change SIMs/plans if that happens.