Are you calling direct or using a callback service?

This post has been edited by dgboy: Oct 14 2023, 02:08 AM

Alright, does the call connect at all and you hear some tones or announcement, or you just get a message about Call Forwarding Active displayed?

Call forwarding only affects incoming calls, so I don't think that's relevant.

And if you are using two sims, make sure you are calling from the intended one.

This post has been edited by dgboy: Oct 14 2023, 11:17 AM

This sounds like an issue on the other side. The calls are not reaching the recipient's device, hence forwarded to Not Reachable type of announcement. Normally, you cannot deactivate such forwarding.

They may be using non-VoLTE device and having issue same as some face here in Malaysia since 3G shut down.

Ask your callers if they can go to a strong signal place outdoors where there is less people. The Philippines is densely populated so quite a tough environment for delivering old school mobile phone calls.

This post has been edited by dgboy: Nov 24 2023, 02:21 PM