Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 Sep 22 2023, 11:08 AM
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#1
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Newbie
18 posts Joined: Nov 2009 
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Greetings all,
Recently changing plan from Super Value YEP 2019 (300Mbps) to SWU 3.0 (500Mbps) but when performed speed test (direct LAN to PC) Only can get around 300Mbps for download, 100Mbps for upload. Any idea what is the cause my download speed cannot get 500Mbps? Thanks. |
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Sep 22 2023, 11:50 AM
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#2
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Newbie
18 posts Joined: Nov 2009
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QUOTE(cwtien @ Sep 22 2023, 11:17 AM) If you can get 100 Mbps upload, it seems you are already on the 500 Mbps plan. Your router may not be powerful enough to reach 500 Mbps download. Router is it refer to BTU unit? If yes then i don't have any spare unit. I used to have a router that could only reach 230+ Mbps download. How to test? If you have a spare router, put that in and test.  |
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Sep 22 2023, 12:06 PM
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#3
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Newbie
18 posts Joined: Nov 2009
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QUOTE(XeactorZ @ Sep 22 2023, 11:52 AM) The one with antenna Thanks for the description, my current unit is Archer AX50. Think it should support 500Mbps right? |
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Sep 22 2023, 12:10 PM
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#4
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Newbie
18 posts Joined: Nov 2009
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QUOTE(JayceOoi @ Sep 22 2023, 11:48 AM) Did you set QoS manually to 300M download on your router previously? Thanks for the info, i not sure will check. I just plug and play without change any setting expect key in the PPPoE username and password |
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Sep 22 2023, 04:09 PM
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#5
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Newbie
18 posts Joined: Nov 2009
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QUOTE(NickedAsy @ Sep 22 2023, 01:03 PM) I have this issue once a while when my 300 will just max at 150, then I'll have to do a power cycle of my BTU+router to get back my proper speed. So far it's only happened twice. Thanks. I did power cycle the BTU+router and also requested TM refresh the connection port in TM system. Still no luck |
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Sep 23 2023, 10:49 AM
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#6
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Newbie
18 posts Joined: Nov 2009
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QUOTE(JayceOoi @ Sep 22 2023, 11:48 AM) Did you set QoS manually to 300M download on your router previously? Checked QoS set to 1000Mbps  JayceOoi liked this post
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Oct 6 2023, 04:29 PM
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#7
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Newbie
18 posts Joined: Nov 2009
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QUOTE(keithyan @ Oct 6 2023, 03:13 PM) good deal wor , at least btr than mine turbo package rm99 300mbps with free old ulti pack.  I only got an RM70 discount  |
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Oct 6 2023, 04:40 PM
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#8
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Newbie
18 posts Joined: Nov 2009
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QUOTE(bennyray @ Oct 6 2023, 01:49 PM) You all get SWU 3.0 RM 119 500mb The RM 39 Mobile plan can be terminated after 3 months, right?Got force to take RM 39 Mobile plan? |
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