Hi guys,

Just wondering if we are on the 500mbps speed, how fast should the 2.4ghz achieve?

I tried my speedtest and after the upgrade the maximum speed was 120mbps for my 2.4ghz and 500 on the 5ghz band.

I was getting the same speed when I was on the 300mbps for the 2.4ghz. Should I call CS and complain?

Hi I was getting the same speed range when I was on 300mbps. 2.4ghz band max speed was around 120mbps (download).

Now it's the same even though they've upgraded to 500mbps.

The line is pretty unstable though after the upgrade. Get disconnected on and off.

Just wondering because I thought using the 2.4ghz we should get at least half of the 5ghz speed.

My profile on the myunifi portal is still the same as well.

I did however received an email and sms confirming the upgrade.

RM0 Unifi: Your New Free Speed Upgrade is completed! To enjoy the new speed, simply turn OFF, then back ON all your Unifi equipment. Your new package name and details will be updated in your Unifi bill by stages, however rest assured the new speed upgrade is effective. T&C applies.