Guys, need your opinion.

I'm a Unifi 500mbps user and received the free 800 Mbps upgrade recently as well. Upon running speed tests across multiple devices (phone, laptop, and desktop PC), the WiFi speed is consistently topping at 200+ Mbps.

The TM technicians came to my house and checked after I phoned to TM for assistance. They commented that the Deco M5 mesh router and satellite may not be up to to task to reach higher speed so they suggested upgrading the router instead, say something like a new WiFi 6 router.

The router used to be able to hit 300-400 Mbps when it was bought new but not sure why it couldn't reach higher speed anymore. Is router deterioration a thing? (Edit: I tried rebooting and resetting the whole damn thing, problem remains the same)

My main concern is that the internet DL speed could still be low after changing to a new mesh router. Do you guys think new router is warranted? This is because I don't feel it's fair that I'm paying for a 800 Mbps service but only getting 30% of the internet speed I paid for. Might as well downgrade to 300 Mbps instead if I'm only getting 200 Mbps consistently?

I'm also looking at Deco X60 mesh router packs. What do you guys think about it? I'm living in a 2-storey house. If you have any other suggestions, please let me know as well.

This post has been edited by schrodinger_cat: Nov 30 2023, 08:55 AM

1. I installed Network Analyzer already. How do i know which one is overlapping network? I'm looking at Wi-Fi signal and I saw there are 12 networks including mine and most likely, neighbors.

2. Yes. All of them showing 180-220 mbps on Speed Test. All connected through WiFi with only the desktop connecting via LAN to the Deco M5 satelite.

3. Understood. There are times when I'm streaming and gaming, other members would be on their phones and netflix. So yeah, more bandwidth will be good.