Got sms said upgrade to 500 , tested around 150 mbps using the black round router . Report to Tm will assign technician to check , will be charge ?

Ok will see how if charge I will buy the new router . Upgrade is welcome but need buy new router .

Ok the router is life time warranty by Tm correct ?

Oic , u face the same speed too ? Yes is black tin dir850l

This post has been edited by s2000c: Oct 9 2023, 08:39 PM

Thank for u info

That better than mine , I got around 150mbps , setting problem ? I don’t know .

Well try to talk nicely tomorrow 。

Upgrade is welcome , but my dlink 850 cannot get support up to 500 mbps need 24 month to get free router from Tm . Any suggestion around 200 can get a new router which easy setup ? Tq

Thanks for your suggestion

But my device weird can’t pick up till 300 will try few day

This post has been edited by s2000c: Oct 10 2023, 08:01 PM

Ok I try to look for it . If can then save cost for new router

Good information trm ksh

I think is waste time to request Tm technician come to home for inspection , he said your router is dlink 850l is outdated need change new without testing , request 24 month and rm50++ service tax and I bye bye worth them . Open an Mcmc pages now .

Dear Customer,

We would like to acknowledge that we have received your complaint through MCMC on 11st October 2023.

We ensure our support representative will be reviewing your issue and addressing this matter accordingly. Any updates shall be informed soon.

Thank you for your patience.



This post has been edited by s2000c: Oct 12 2023, 02:44 PM