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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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nicktaylor
post Sep 18 2023, 06:30 PM

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Got mine as well. My advice for current unifi sub that been for years, whether you in contract or not, just go tmpoint, have a chat with them, try ur luck. They will kindly consider u guys, since they also want to retain us as their customer.

300mbps / rm119 / waive 6 months / 1 year temporary 500mbps / free wifi 6 mesh

The technician come to my house said, all 4 houses he did today, all the same changes in package above. hahahah



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nicktaylor
post Sep 19 2023, 07:32 AM

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QUOTE(JayceOoi @ Sep 18 2023, 07:22 PM)
Need to replace ONU?
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My case no. Technician just use the same Onu. Just gave me that 2 device new router and mesh, which i also ask him not to install just use the current one, since i lazy to set back my cctv and smart aircond tv remote and all. Hahahha... just keep as spare part for now. tongue.gif

QUOTE(Khan92 @ Sep 18 2023, 08:53 PM)
Still waiting the msap to be finalised and see what my monthly bill 109 get
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Same. but the Technician did show to my wife yesterday the package he activated, all the list were there including the free 6month bill and all. So, should be fine kot. tongue.gif

This post has been edited by nicktaylor: Sep 19 2023, 08:04 AM
nicktaylor
post Sep 19 2023, 06:21 PM

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QUOTE(stephantsen @ Sep 19 2023, 05:39 PM)
walk in to tmpoint today they offer 119 for 300mbps but must take their unifi postpaid which i dont wish to take.. is there any other way?
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which tmpoint is this? how dare them to up sell you that high with those postpaid plan, Zzzz sweat.gif Maybe can try other tmpoint if available at ur area.
nicktaylor
post Sep 27 2023, 02:28 PM

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QUOTE(ycs @ Sep 27 2023, 01:47 PM)
still on swu 1.0, RM129/300mbps, expire Dec
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Go try. I have the same plan as u, also expire Dec 2023. And I got the SWU 3.0 by went to UNIFI STORE KLCC. Best of luck.

P.s : During conversation, mention la a bit bout inflation,yada2 want reduce commitment and all. try to get their human empathy to smooths-up the nego. that's what i did. huhu

This post has been edited by nicktaylor: Sep 27 2023, 02:30 PM
nicktaylor
post Oct 2 2023, 01:36 PM

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QUOTE(Artak @ Oct 2 2023, 01:26 PM)
hi is it possible to have this swu 3.0 for new user? i havent subscribed yet haha
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New user cannot i think. At least u have lapsed 1 year contract with them to go try.

This post has been edited by nicktaylor: Oct 2 2023, 01:36 PM
nicktaylor
post Oct 3 2023, 10:51 AM

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QUOTE(Xanxeviera. @ Oct 3 2023, 10:37 AM)
Maybe history repeats itself

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Hahahaha.. Jokerss... rclxs0.gif Glad i settled edy my SWU 3.0, i don't care bout speed since 300Mbps more than enough dy. I really happy with the 6 month free charges, enjoying right now and for the following month. rclxm9.gif rclxm9.gif
nicktaylor
post Oct 4 2023, 12:46 PM

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QUOTE(Max2006 @ Oct 4 2023, 12:41 PM)
So my installation is completed just now. Guys, usually it takes how long to change the plan name to SWU 3.0? I asked the installer, he said may take one week to change. But I think I should ask opinions from brothers and sister over here. smile.gif
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Mine the next day. Quite nervous before that because still showing : [unifi 300Mbps Basic - staywithunifi]

Then next day of the installation, change to SWU 3.0 , then bill appeared already got the free 6 month reflect in bill edy. Fell good Mangg.. blush.gif
nicktaylor
post Oct 4 2023, 04:47 PM

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QUOTE(HumanExtinction @ Oct 4 2023, 04:26 PM)
Now at tm point

The swu 3.0 at my area is

300mbps - 159 free upgrade to 500 mbps first year

500mbps - 189 free upgrade to 800 mbps first year

800mbps - 259

1gbps - 269

First 6 months bill waived. I took 500mbps but need go back tmr cause for whatever reason I have outstanding fees on my account.

One more thing is if take swu will need to take unifi mobile 39 for a month. No contract and can be terminate after first month.
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Are these above package offered included Hypptv package ?

If not, this also the 1st time seen this SWU 3.0 Pricing, luckily u don do any thumprint process yet right? read above u need to come back again tomorrow. If alreadyy Thumprintt.. GG...
nicktaylor
post Oct 5 2023, 07:44 AM

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QUOTE(Feliex @ Oct 4 2023, 08:24 PM)
My contract still got 3 or 4 month don’t know can get SWU 3.0 or not ?

Currently pay RM129+ tax = 100MB package for 2 account
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go try at nearest TMPOINT. My contract last time until dec 2023, got approved to SWU 3.0 at UNIFI STORE KLCC.
nicktaylor
post Oct 5 2023, 05:21 PM

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QUOTE(TongCN @ Oct 5 2023, 04:53 PM)
Now Live chat and he says can provide him any example of "Contracted person" who success SWU 3.0

Detail such as account number
Lol ..

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Over my grave laa if ask me to tell. tongue.gif tongue.gif
nicktaylor
post Oct 6 2023, 11:31 AM

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QUOTE(enixcv123 @ Oct 6 2023, 09:31 AM)
Just went unifi store at setapak, being told whoever under SWU won't get free upgrade, then mine also cant apply for swu3.0 due to still with contract. Haha lousy wei
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how many month u contract still have?

Mine, remaining previous SWU, 3 month, Dec 2023, got approved at Unifi STORE KLCC.
nicktaylor
post Oct 6 2023, 11:47 AM

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QUOTE(enixcv123 @ Oct 6 2023, 11:45 AM)
Mine also in Dec 2023, which mean the setapak one really lousy
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Go try KLCC UNIFI store if u have the time. Plus they also open on weekends. Thats why i went there before at the 1st place. biggrin.gif

All the best to u. Hope u will get it. and join us SWU 3.0 Pepps... huhuhuh... rclxm9.gif rclxm9.gif
nicktaylor
post Oct 6 2023, 07:35 PM

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QUOTE(Muhammad Syukri @ Oct 6 2023, 05:28 PM)
To whom may concern, the customer service name Fisha(?) from KLCC really rude to me as an OKU, she didnt even help me resolve the issue and urge me to go straight to HQ as she cant be any help without the account number of other people succeed in renew their swu to new swu 3.0

Time for me to lodge report to mcmc against TM.
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Aiyoo.. So sad for ur case. I'm so sorry. During my time, it was handled by a nice gentlement, but i don't got his name.

This CS so rude, like want to blame us customer to get all the SWU 3.0. Pushing to get our account number, while the approval done by their side. Haishhh....

It's so sickening we as customer need to go through this year after year, just to get our rights as customer. vmad.gif vmad.gif

In SEPT 2018 : i still remember from unifi10 to unifi 100Mbps - to settle this TMPOINT SEATAPAK, i need to wait 4 hours since queue like crazy.

In DEC 2021 : Went again for 100Mbps to SWU basic 300Mbps package : TMPOINT SEATAPAK : This time showing the printed package plan given by fellow forumers, that time the CS not aggresive to me, but seem agitated asking me, where u get this info from, this is internal, bla..bla. just said from random wasap grup and internet forum. She took that printed plan that i brought. and ask to not spread it. Zzzzz Luckily a lil bit nego bout post covid and economy bla2.. but Got APPROVED as well.

Then this year : Again, for the SWU 3.0, so grateful luck at my side, the CS cater me at KLCC UNIFI STORE handle the case without any big fuss.

This post has been edited by nicktaylor: Oct 6 2023, 08:57 PM
nicktaylor
post Oct 7 2023, 05:09 PM

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QUOTE(Muhammad Syukri @ Oct 7 2023, 04:14 PM)
Can you guys PM me your account number that managed to change to SWU 3.0 although still in contract.

I tried KLCC yesterday and the rude girls insist of showing proof that other user account number that have succeed changing to swu 3.0 although still in contract
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QUOTE(BenYeeHua @ Oct 7 2023, 04:15 PM)
No one will did that, as it hurt the counter + supervisor that helps them... sweat.gif
It is better that you go seek TM Point(in this case, wait the counter ppl change) that also allow you to make it.
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Nooo waaay José... bruce.gif Thats's too far bro. We' here to gather in the spirit of sharing information. Not to jeopardize our internet account status and hurt those kind officer career that help all of us here.. blush.gif flex.gif huhuuh... So sorry.

My idea is, why not u go again at different time, and meet another officer the at KLCC UNIFI STORE, maybe luck on ur side at the 2nd time there. If u willing to try kan. All the best bro.
nicktaylor
post Oct 18 2023, 06:07 PM

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QUOTE(alucard89 @ Oct 18 2023, 05:58 PM)
Hi guys, my dad initially wanted to subscribe to digi 300mbps, then tm counter offer with 500mbps speed upgrade.

Doesn’t look like it’s 500mbps yet since speedtest still below 300mbps

i tried going to login router page for the fiberhome and using the default username/password from the back of the router but still getting wrong details login.
Does anyone know the default login for this brand?

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Try this info bro, works for me last time.

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This post has been edited by nicktaylor: Oct 18 2023, 06:08 PM
nicktaylor
post Oct 25 2023, 11:16 AM

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wrong post

This post has been edited by nicktaylor: Oct 25 2023, 11:18 AM
nicktaylor
post Nov 7 2023, 02:55 PM

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QUOTE(mymadmax @ Nov 7 2023, 02:43 PM)
BAD NEWS!!!
SWU3.0 ends tomorrow!!
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Common bro u can do better than that. Give a bit more details la. Terkezutt nanti those people who still yet to apply.. From wat possible sos? Be4 got also said will end, end up continue osoo.

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