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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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dannychen
post Sep 27 2023, 04:46 PM

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QUOTE(jhleo1 @ Sep 27 2023, 01:56 PM)
Already mid of the week. Where is the "next week" good news by our BIG Man's promise?
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will announce in 1-2 weeks time according to his deputy.
dannychen
post Oct 4 2023, 08:05 PM

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Here’s the new Unifi Fibre Broadband pricing for home users:

Unifi 100Mbps – RM129/month RM99/month
Unifi 300Mbps – RM149/month RM139/month
Unifi 500Mbps – RM209/month RM159/month
Unifi 1Gbps – RM289/month
Unifi 2Gbps – RM319/month
As a limited-time promo, TM is offering the base Unifi 100Mbps plan for RM89/month for a limited time only.
dannychen
post Oct 4 2023, 08:08 PM

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Yes, new pricing of Unifi under new MSAP

Source: soyacincau
dannychen
post Oct 4 2023, 08:27 PM

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Unifi Free Speed Upgrade 2023
Here’s what the free speed upgrade looks like depending on your current plan.


30Mbps -> 100Mbps
100Mbps -> 300Mbps
500Mbps -> 800Mbps
800Mbps -> 1Gbps
However, this speed upgrade is not applicable to customers who are currently on the highest 2Gbps (1Gbps + 1Gbps) plan. TM has also confirmed that customers on the RM69/month 30Mbps Rahmah plan are not getting an upgrade for now.
dannychen
post Oct 6 2023, 05:56 PM

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Managed to get on board SWU3.0 at damansara utama 5 minutes before it closed. Options: RM119 300mbps, RM189 500mbps. Perpetuate price, free upgrade, free mesh, free 6 months. No question asked. Installation on Sunday.
dannychen
post Oct 7 2023, 10:51 AM

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SWU 3.0 order submitted on 5:36pm yesterday. Earliest installation was on tomorrow morning. Rescheduled myself in myunifi app for today 2:00PM now status show Unifi Crew Assigned.
dannychen
post Oct 7 2023, 11:29 AM

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QUOTE(dc89 @ Oct 7 2023, 10:52 AM)
bro your order page is showing the new SWU 3.0 plan or your old original plan ?
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still unifi 100Mbps - Turbo Super Value (Broadband). by the way, installer is on the way, they rescheduled it to 11:35AM-01:05PM today.
dannychen
post Oct 7 2023, 12:18 PM

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QUOTE(soonwai @ Oct 7 2023, 11:38 AM)
Pls update what they change, what they take back. I also dunno why technician needs to come over other than just to handover the freebies.
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QUOTE(tzxsean @ Oct 7 2023, 11:43 AM)
TM technician is setting up my new fiberhome router now doh.gif

Is there any recommended settings that I need to tinker with afterwards? Appreciate if any sifus can share some walkthrough or guide
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QUOTE(dc89 @ Oct 7 2023, 11:44 AM)
Basically just come and connect to your router then connect back to TM server select SWU 3.0 wait for confirmation then test speed/settings and then ask you to sign

He want to help me configure the dlink mesh wifi6 router but i say no need just leave it there
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QUOTE(idoloveyou @ Oct 7 2023, 12:07 PM)
Hi Guys,
SWU 3.0, 300mbps( upgrade 500mbps) rm119 i would like to confirm.

free device is 2x Mesh Wifi Router Right?
not include ONU ?
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installation SWU 3.0 done, applied on yesterday 5:36PM, came on 11:35AM today. Technicians help to configured my D-Link AX3000 x 2 pcs given although I'm using TP-Link M9 Plus x 2 pcs, X95 x 1 pc. Straight got 508mbps download, 104.4mbps upload after order completed. no need to wait for free upgrade. Technicians claimed my current Huawei EchoLife HG8240H is good enough. Asked me don't change.
dannychen
post Oct 7 2023, 12:37 PM

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QUOTE(CAL V @ Oct 7 2023, 12:34 PM)
Got mine done in 20mins at KLCC just now too. RM119 500Mbps 12mths…

Just that CS did not tell me which free router. Forgot to ask. Other details same.
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check your order number via sms, myunifi app. live chat CS to know the package details.
dannychen
post Oct 7 2023, 03:03 PM

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QUOTE(mondayblue17 @ Oct 7 2023, 02:42 PM)
I am 500 user i just ask cs swu3.0 500mbps can free upgrade to 800mbps rm189 but only 12month after that can't promise.
I'm not sure is it include tv package.
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No, it’s broadband only plan.
dannychen
post Oct 7 2023, 04:43 PM

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QUOTE(night1218 @ Oct 7 2023, 04:24 PM)
user posted image

user posted image
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QUOTE(misaka @ Oct 7 2023, 04:32 PM)
Ladys and gentlemen  is perpetual. Rm 119 for 500 mbps

user posted image
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QUOTE(night1218 @ Oct 7 2023, 04:37 PM)
waa...another different answer from CS again...
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Just installed it today. Plan shows 300mbps, speed test straight 500mbps. No need to wait for free upgrade.Tm point informed perpetual RM119 and perpetual 500mbps. Double confirmed with live chat.
dannychen
post Oct 16 2023, 02:00 PM

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QUOTE(jutamind @ Oct 16 2023, 01:29 PM)
Just received SMS on upgrading of my existing 500mbps. If I downgrade my package now to SWU 3.0 300 Mbps for Rm119, will the 300 Mbps speed will still be upgraded to 500 Mbps since the upgrade has been done before I downgrade?
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QUOTE(Max2006 @ Oct 16 2023, 01:30 PM)
Not sure why some of you guys still wonder if it's temporary or permenant.

IT IS PERMENANT! Don't be confused by those CS/TM point counter. If anything just follow your unifi portal. Got free upgrade sms after applied SWU? Then yes it is permanent.
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QUOTE(Doomsday @ Oct 16 2023, 01:32 PM)
If u take swu3.0 for 300mbps will get the free upgrade to 500mbps as  promised.
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QUOTE(Max2006 @ Oct 16 2023, 01:33 PM)
Me also received the sms at the same time. But my package is SWU 3.0 300 mbps to 500mbps. Why my completed upgrade message came along with the 500mbps users batch? Is me getting into the 800mbps club? Lol
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QUOTE(greyshadow @ Oct 16 2023, 01:52 PM)
Applied SWU3.0 RM119 last week, and the technician came today

Asked him thru whatsapp if possible can avoid coming to house or not, as I'll need to go home from office, as mine is just speed upgrade.
Told me cannot as he need to take snapshot of modem and speedtest result, so no choice to go home at appointed time.

Technician arrived earlier and they're already waiting outside house when I arrived.  Took them only 15mins to swap out my old white BTU to a new ZTE one, plug and play only, didn't even need to go into BTU setting to configure anything.  Speedtest thru wifi 5G, managed to get 300Mbps, asked him where's my 500Mbps?  was told they'll change it tonight.

Now I got 2 Homefiber Mesh wifi as extra...  wondering what to do with them? hmm.gif
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for those who applied and installed SWU 3.0 after TM's announcement on 5th of October 2023, yes, you will get 500mbps right away. no need to wait for free upgrade.


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dannychen
post Oct 27 2023, 09:10 PM

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QUOTE(idoloveyou @ Oct 27 2023, 12:21 PM)
500mbps is perpetual confirmed (upgrade from 300mbps swu3.0 rm119)

when u sign up for this plan?

mine currently is 500mbps but app still shows eligible for upgrade message and is hoping for glitch to 800mbps 🤣

also have you restarted your devices? see if glitch and boosted to 800mbps
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After updated my iOS app, it shows upgrade completed. Means permanently 500mbps and no chance to get 800mbps anymore.
dannychen
post Nov 29 2023, 04:53 PM

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QUOTE(mikey8811 @ Nov 28 2023, 03:27 PM)
So TM did really counter offer you RM 110 for 500 Mbps with 6 months free and MESH routers?

If so, I am going to lodge a complaint because it is discriminatory - they should be offering the same to everyone.
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you need to proof to TM they did offer this SWU 4.0 package with such price. Otherwise, how you complaint? Any screenshot to proof?

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