Story of swu3.0

Live chat, failed (eventually TM CS center will call back and say cannot)

Direct call 100 center and press 4, also failed (rep will say need walk in for latest offer/promotions)

And now live chat with agent is unavailable for a month cause of some obvious reasons (too high volume thanks to FSU)

TM purposely make SWU difficult to apply, for obvious reasons

So I make a Surat wakil, get owner IC photocopy, and bring in some supporting documents like medical bills (in my case my dad is account owner)

And go to unifi store Shah Alam today with those docs

Unifi store staff greets me, no ever need scan qr code, she just ask and I say want recontract or change owner something

The same story that I shared before above, also applies on me. Initially the staff offered the latest plans like 159 500m, 139 300m, 99 100m.

Then I straight ask SWU, she said this is meant for whose want terminate only

So I straight say want transfer to maxis , she say suppose to get the transfer request first (I didn't get the tr beforehand)

But anyway she offered me the 119 500m plan. No other questions asked, no even need take postpaid or nonsense.

After a very short while, I show my IC, scan thumbprint 2 times, and done the plan change. Owner still the same under my dad

Next Monday installer will come to bring in mesh routers. But I will just keep them in store for backup or sell later. Lol


Unifi store Shah Alam got purple PS5 on display, lol