hearsay... nobody in here capable to confirm nor deny.

Nooo waaay José...    Thats's too far bro. We' here to gather in the spirit of sharing information. Not to jeopardize our internet account status and hurt those kind officer career that help all of us here..      huhuuh... So sorry.

My idea is, why not u go again at different time, and meet another officer the at KLCC UNIFI STORE, maybe luck on ur side at the 2nd time there. If u willing to try kan. All the best bro.

It is easy if you old customer, the condition for SWU to showing up in their system is.
1. Age of customer's account stay with UniFi
2. How much they paid in the past

Even some new customer get it with 12+ months of contract lol, such a few lucky guys, just like the glitch of this world
(Can check back, someone post about it, but I am not that kind lol)

The most powerful, RM 69 30M customer get offered RM 69 500M, lol.
lol, such a strange glitch can happen.  
1G club still big hope for that.
So signed up SWU with another staff that don't care about contract?
If no then wait la, nothing much can do.

Hi. Any info whether TM still has this SWU3.0 or has they stopped offering it to those with no contract left?

Mine seems not getting it, anyone from 2019 upgrade wanna share thought? Walk in TM Point  ?

Hi. Any info whether TM still has this SWU3.0 or has they stopped offering it to those with no contract left?

what plan did u go for SWU 3.0 30Mbps or 100Mbps?

By any chance will they 'layan' me if I ask them for SWU packages since im contract free for 30Mbps @ 89? Or is it something exclusive for those paying 119 ish only. Tried to go TM Point here and it looks packed so I returned. Wanna try my chance with online help.

Or should I just take the speed upgrade to 100Mbps and live contract free with no free stuffs.

Oh means the SWU3 package is 119 for 300 and might get up to 500 isit?

Ideally I just wanna retain my price of 89 and expected I would get 300 for 89 (yes now it sounds ridiculous even to me hahaha).

Thought that I would atleast get bill waivers and a new router but if it requires a spike in the bill then I guess I have to pass. 100Mbps is my limit then.

Also, anyone here using TPLink AX20 router? Does it support 100Mbps?

Take a bet, is you earn RM 30 more monthly after 2 years, so need to downgrade RM 89.  
Just saying, I also decline TM call offer for +RM 10 upgrade to 100M(to rebind me 24 months), but nothing happen.

seems like it, i can't load it also

Same here. Completed order also disappeared. Probably connection to order database server down.

but it is still possible to transfer my account to other user right?

I'm tempted to renew my contract for the SWU3.0 but I'm likely to move to somewhere without Unifi coverage next year.

Anyway, I have tried to contact their CS, awaiting their reply on this scenario.

Probably HQ flooded with many things.
Pray don't overlook.
Mine is unifi 300Mbps - Special Edition (VAR + UPB) with one year remaining contract

Current status for SWU 3.0 : Pending HQ approval

unifi hidden menu

SWU3.0 I only get 2 fiberhome mesh router… hmm