Unsure, I was not at house during that 1 month, then back, and found out disconnected, lol.
Even it is TM doing that, it means something wrong on their side la.

But yes, no choice, as they need to handle the problem of ppl running unpaid, but still holding the port?
---
For that upgrade, yes, so far many facing issues, if speedtest via cable not showing the upgraded speed, then open report la.

I got this offer even though I didn't port out. Just go to TM Point and request.

wa your rm119 swu 3.0 already updated your plan name to 500mbps, mine still write 300mbps on unifi portal.

mine still write 300mbps swu 3.0 M6 on unifi portal RM119

from 1st day like this

Yeah. Less than 3 working days. All settled.
Now enjoying same speed as before but pay less haha

i received my free upgrade from 500mb to 800mb at october. for the first month the speed seen promising.



but starting this november, every times when i do a speed test, my download speed drop to 600- 615mb. upload speed still good.

i am using asus RT-AC88U router. here is my speed results.







here is picture of my modem



call TM and some technical guy comeby and doing speed test and said cant do anything. it is either my router or the port box currently more then 2 users using 800mb speed. is that true?

any solutions? should i replace my router?

2 users shall be no issue. When direct testing thru LAN shall be able to get around 800mb UNLESS your router spoiled. Do you have stock router to test?

possibly the later reason (port congestion)

change router also no use in this case
since you said able reach 800 last month maybe via wired lan

maybe heat, can try to cool the router/BTU down

Unifi connection/routing has been pretty poor recently

Well, we are all going via HK to SG for cloudflare, sure laggy than SG via SG, lol.

any workaround? does changing DNS help?

Need a pihole DNS etc, change return of IP address to those Johor or KUL cloudflare server.

For me, I lazy, so just change one by one via hosts file, lol.

Please Test Wired LAN Cable PC to Speedtest first

That explains this LOL

Curious but does anyone have any contacts with TM installer in JB area? Need to contact installer to consult how to run fiber optic at new place, but one part of the path has no floor ceiling (Light hacking work needs to be done).

So need to check if we can provision a in wall PVC piping for them to pass the fiber pigtail through and patch in store room, apparently the contractor for M&E says its too thick and can't be passed through (?)

sometimes is tm server problem, you can try singapore singtel server to see if you can get full speed.

i'm using 800mbps as well but on kuching tm server only get below 400mbps result



This post has been edited by cklove96: Nov 23 2023, 12:23 AM

So what is the latest on FSU2023/2024 for those originally on 800Mbps plan ?

In particular, any confirmation from TM about the speed which it will be upgraded to ? 1Gbps ? 2Gbps ? Or somewhere in between ?

It looks like TM executives are twiddling their thumbs in synchronicity while waiting for the accountants to crunch the numbers.

They waiting for accountants to see if can give token of appreciation instead.