Customers (those with the 800 Mbps plan to receive the 1 Gbps plan) will have two options for the equipment change: a 24-month contract or a one-off payment. For the one-off payment option, see the following image:



I have been told that the technician will ask you to return the old router, but not the BTU. Perhaps the BTU can still be used.

10am checking, anyone visited tm point to change swu3.0?
please share result.

From unifi 800Mbps Loyalty Super Value to 1Gbps SWU3.0 Ultimate Max. So far so good, satisfied.

just went tm point switch to swu3.0

tell the kakak kaunter contract tamat nak tukar package swu

then kakak ambil catalogue swu ask me want speed apa

then i choose 119rm for 300mbps free6 months waive. free wifi mesh

Note:she say free 500mbps upgrade is 12 months and she heard also someone say perpetual but she cant janji its was perpetual

Note2:you cant change ownership after sign up due to free 6 months waiv

Location: Tm point Bayan Baru Penang

any question can ask me

The TM Point I went was TM Point Pelangi
no luck for me there 

Were you still within contract?
Which counter did you talk to? The temporary counter at the door entrance, or the proper counter inside?

If you want to speed up the upgrade, call TM and tell them that you’re using your own high end router and provide them the router name, brand and model so that they will update in the system because in their system they have details of the last stock router TM provided you hence that’s why the delay to upgrade existing 800mbps users.

If your own router brand and model is compatible TM will fast track ur upgrade process coz you are not dependent on their CPE equipment.

aiyo.. me b40 where got money go kai kai

Time to lodge a report I guess

1Gbps been bad recently, even with different IP for some reason