300Mbps to 500Mbps is quite ok la. Better than nothing. Currently under SWU 2.0 anyway

For 500Mbps users will be upgraded to 800Mbps.

I thought 500Mbps > 1Gbps 

300 mbps to 500 mbps for 109 + ultimate pack, syukurrrrrr

By my calculation

SWU 3.0 300 mbps perpetual upgrade to 500 mbps, free speed upgrade to 800 mbps.

Henceforth : 800 mbps for Rm 119

did u hear from anyone again?
no good news.

self care portal says my 800 turbo 2018 no free upgrade.

anyway, if no new better router, 1gbps is meaningless for me.

from the various new posts, looks like 800mbps users are left out in the cold, unless u r paying thru yr nose now.

personally, i feel ok as i recently got the ultimate max pack at promo price; BB price isn't too bad either.

Just finished visiting TM Point Titiwangsa. No queue at all and I was attended instantly.

TM staff has confirmed that all 800 mbps plan users will be upgraded. It doesnt matter wether you are on turbo upgrade or any other campaign plan, all will be upgraded.

The focus now is to upgrade those recent customers whom walk in and took the latest plans. I’m  on turbo upgrade plan and we are all legacy plan users. According to her, for turbo uograde 800mbps plan users the upgrade will surely happen but not sure wither to 1gbps or 2gbps because by default we were suppose to be upgraded to 1gbps back in 2018 but since TM infra back then only could cater to 800mbps max speed so we were all packed to that category.

So the bottom line is all will be upgraded. [attachmentid=11481097]

It is a bet, either you get 500M, or get 1G.
Done.

Some TM Point and Online Cs very...

Just my two cents, me and my mom went to TMPoint Pelangi.

Went from 30Mbps to 1Gbps no questions asked from their staff, even showed us their WhatsApp group with the brochure for SWU 3.0. You can try your luck there on Sun, but do note it’s quite packed at times. Last time we went there at about 3-4 ish, waited for an hour plus for like 8 person ahead of my mom and me @-@