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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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Xanxeviera.
post Sep 18 2023, 07:48 PM

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INB4 Oltromen Ripot and his countdown
xCryptik
post Sep 18 2023, 08:47 PM

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QUOTE(JayceOoi @ Sep 18 2023, 08:22 PM)
Need to replace ONU?
*
Depend the contractor that visit your place.

Every time I relocated they change new ONU mention already ready configured for that area. He lazy to configure it again.

For upgrade another contractor mentioned depends on condition of ONU but he didnt told me exact "condition" he referring to.
Khan92
post Sep 18 2023, 08:53 PM

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QUOTE(nicktaylor @ Sep 18 2023, 06:30 PM)
Got mine as well. My advice for current unifi sub that been for years, whether you in contract or not, just go tmpoint, have a chat with them, try ur luck. They will kindly consider u guys, since they also want to retain us as their customer.

300mbps / rm119 / waive 6 months / 1 year temporary 500mbps / free wifi 6 mesh

The technician come to my house said, all 4 houses he did today, all the same changes in package above. hahahah
user posted image
user posted image
*
Still waiting the msap to be finalised and see what my monthly bill 109 get
soyusa
post Sep 18 2023, 09:05 PM

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QUOTE(steventan85 @ Sep 18 2023, 05:12 PM)
is the problem resolved ?
*
Yeah... all good now. laugh.gif rclxms.gif
Spouse and kids happy liao... less stress! rclxm9.gif

This took around 5 hours plus/minus to solve my account status.

<<3PM>>
- Lost access to Unifi TV, then internet access
- Ticket raised at 3:30pm via Chat support, got report number and settled the bills too.
- Promised will be handled as Priority one and expected solved around 2 hours

<<7PM>>
- Received SMS about my case solved, yet Unifi App still showed Suspended for my account
- Reported again via Chat support, promised will get it fix ASAP before 9pm

<<8PM>>
- Confirmed my Account changed to Active, not able to test as I was outside
- Tested around 8:45pm confirmed Internet + Unifi TV back online
ppfoong
post Sep 18 2023, 10:18 PM

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After switched to SWU 3.0, I noticed the Unifi TV is still functioning. Just that the channels now limited to the free TV1, TV2, TV3, 8TV, ... and a few news and sports channels such as CNN.

pokemon
post Sep 18 2023, 10:32 PM

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What will happen for customers with SWU 3.0 then come in MSAP with lower plan? SWU 3.0 has no chance to get lower plan price?
speeder_man
post Sep 18 2023, 10:52 PM

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QUOTE(pokemon @ Sep 18 2023, 10:32 PM)
What will happen for customers with SWU 3.0 then come in MSAP with lower plan?  SWU 3.0 has no chance to get lower plan price?
*
Need to wait another 2 years before jumping to the new plan. Unless they make turbo upgrade to all customers, then everyone can enjoy.
Oltromen Ripot
post Sep 18 2023, 11:32 PM

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QUOTE(Xanxeviera. @ Sep 18 2023, 07:48 PM)
INB4 Oltromen Ripot and his countdown
*
Wake me up when September ends.

1--

baaah, really, just wake me up when September ends.
BenYeeHua
post Sep 18 2023, 11:34 PM

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QUOTE(xCryptik @ Sep 18 2023, 08:47 PM)
Depend the contractor that visit your place.

Every time I relocated they change new ONU mention already ready configured for that area. He lazy to configure it again.

For upgrade another contractor mentioned depends on condition of ONU but he didnt told me exact "condition" he referring to.
*
And also they let u keep the old ONU, so u also got spare ONU in case new one break down. tongue.gif

QUOTE(Oltromen Ripot @ Sep 18 2023, 11:32 PM)
Wake me up when September ends.

1--

baaah, really, just wake me up when September ends.
*
Nah, just wake you up on XMas. devil.gif
cHiLdHo0drEaMz
post Sep 18 2023, 11:35 PM

#DBAP
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gto87 Is your internet working now ?

This post has been edited by cHiLdHo0drEaMz: Sep 18 2023, 11:41 PM
Oltromen Ripot
post Sep 18 2023, 11:36 PM

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QUOTE(BenYeeHua @ Sep 18 2023, 11:34 PM)
And also they let u keep the old ONU, so u also got spare ONU in case new one break down. tongue.gif
Nah, just wake you up on XMas. devil.gif
*
i want to see Tragedi Oktober.

... when netizens mob Menteri bertanggungjawab.
pokemon
post Sep 18 2023, 11:57 PM

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QUOTE(Oltromen Ripot @ Sep 18 2023, 11:36 PM)
i want to see Tragedi Oktober.

... when netizens mob Menteri bertanggungjawab.
*
When netizens become zombie?
ppfoong
post Sep 19 2023, 12:51 AM

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QUOTE(pokemon @ Sep 18 2023, 10:32 PM)
What will happen for customers with SWU 3.0 then come in MSAP with lower plan?  SWU 3.0 has no chance to get lower plan price?
*
M = Mandatory

SWU 3.0 will also be mandatory to get an even better plan. thumbup.gif

I think those in 12 months 500Mbps will stay permanent in 500Mbps for rm119 kua.

Unless it changed to VSAP.

Khan92
post Sep 19 2023, 01:13 AM

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QUOTE(ppfoong @ Sep 19 2023, 12:51 AM)
M = Mandatory

SWU 3.0 will also be mandatory to get an even better plan.  thumbup.gif

I think those in 12 months 500Mbps will stay permanent in 500Mbps for rm119 kua.

Unless it changed to VSAP.
*
Like that very best weh
HumanExtinction
post Sep 19 2023, 02:01 AM

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QUOTE(nicktaylor @ Sep 18 2023, 06:30 PM)
Got mine as well. My advice for current unifi sub that been for years, whether you in contract or not, just go tmpoint, have a chat with them, try ur luck. They will kindly consider u guys, since they also want to retain us as their customer.

300mbps / rm119 / waive 6 months / 1 year temporary 500mbps / free wifi 6 mesh

The technician come to my house said, all 4 houses he did today, all the same changes in package above. hahahah
user posted image
user posted image
*
for example if i downgrade from 800 to 500 with swu3.0, the technician will come to the house also? not like a switch to just downgrade? hmm.gif hmm.gif
BenYeeHua
post Sep 19 2023, 02:46 AM

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QUOTE(HumanExtinction @ Sep 19 2023, 02:01 AM)
for example if i downgrade from 800 to 500 with swu3.0, the technician will come to the house also? not like a switch to just downgrade?  hmm.gif  hmm.gif
*
Yes, unless u don't want new free ISP router?
HumanExtinction
post Sep 19 2023, 02:53 AM

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QUOTE(BenYeeHua @ Sep 19 2023, 02:46 AM)
Yes, unless u don't want new free ISP router?
*
hmm thats a good point rclxms.gif
nicktaylor
post Sep 19 2023, 07:32 AM

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QUOTE(JayceOoi @ Sep 18 2023, 07:22 PM)
Need to replace ONU?
*
My case no. Technician just use the same Onu. Just gave me that 2 device new router and mesh, which i also ask him not to install just use the current one, since i lazy to set back my cctv and smart aircond tv remote and all. Hahahha... just keep as spare part for now. tongue.gif

QUOTE(Khan92 @ Sep 18 2023, 08:53 PM)
Still waiting the msap to be finalised and see what my monthly bill 109 get
*
Same. but the Technician did show to my wife yesterday the package he activated, all the list were there including the free 6month bill and all. So, should be fine kot. tongue.gif

This post has been edited by nicktaylor: Sep 19 2023, 08:04 AM
speeder_man
post Sep 19 2023, 08:49 AM

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QUOTE(Khan92 @ Sep 18 2023, 08:53 PM)
Still waiting the msap to be finalised and see what my monthly bill 109 get
*
RM109 at what speed?
victor_hoh
post Sep 19 2023, 09:09 AM

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SWU 3.0 does not come with any TV pack and phone call, right?

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