Vertical or horizontal lines on your phone's screen typically indicate hardware damage, not software issues.
These lines result from physical harm, often caused by drops or pressure.
To resolve this problem, you'll likely need to replace the display assembly, and in some cases, the motherboard. Standard warranties rarely cover such damage, but extended warranties might.
Repair costs can be significant, approximately 30% of your phone's original price for a display replacement. Contact your phone's customer support for guidance, and review your warranty or insurance policy for potential coverage.
Addressing this hardware problem is essential to restore your phone's optimal display.
This post has been edited by plouffle0789: Sep 17 2023, 10:29 PM
Anyone have this issue? Vertical or horizontal lines on your phone's screen typically indicate hardware damage, not software issues. These lines result from physical harm, often caused by drops or pressure. To resolve this problem, you'll likely need to replace the display assembly, and in some cases, the motherboard. Standard warranties rarely cover such damage, but extended warranties might. Repair costs can be significant, approximately 30% of your phone's original price for a display replacement. Contact your phone's customer support for guidance, and review your warranty or insurance policy for potential coverage. Addressing this hardware problem is essential to restore your phone's optimal display.
HUH??? Pls, Use ChatGPT next time to make your question more clear...
Anyhow... This is the display issue... Typically on Samsung is due to high temperature.. when software updates, voice calls, or playing games while charging. The only way for now to fix it is to replace the display. However, I last time managed to claim warranty (S20+ out of warranty) due to a notice issued from Samsung to the Service Centre. You may check with Samsung. But they will also check if there is any physical damage to the phone.