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 Why my speed of Unifi Mobile Prepaid are faster?

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TSdestiny017
post Sep 14 2023, 03:22 AM, updated 3y ago

Zanza the Divine
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Let me explain the situation, i got 2 sim both unifi mobile. 1st sim just mnp from celcom week ago and sim 2 just upgrade from unifi prepaid to postpaid uni5g 89(almost the same time as my 1st sim mnp), thing is how da hell that my prepaid is faster than my postpaid? bangwall.gif

i buka youtube 1080 using prepaid 1.6mb/s ,postpaid just 500-600kb/s... speed test also show prepaid faster? My postpaid kena throttle ka?bangwall.gif

Ini postpaid
user posted image

Ini prepaid
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This post has been edited by destiny017: Sep 14 2023, 03:23 AM
TSdestiny017
post Sep 14 2023, 06:33 AM

Zanza the Divine
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QUOTE(uni_lib @ Sep 14 2023, 03:47 AM)
try swap sim slot
*
Already swap , still the same
TSdestiny017
post Sep 14 2023, 09:39 AM

Zanza the Divine
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QUOTE(amirsubhi @ Sep 14 2023, 06:47 AM)
do u received sms on the prepaid sim to change sim card, they have upgraded their network

and seeing from the signal from simcard1 and simcard2 not the same it seem simcard2 haven't be upgraded to support the upgraded network yet

my suggestion would be change the 2nd simcard
*
Baru change 2 sim last week
TSdestiny017
post Sep 14 2023, 09:40 AM

Zanza the Divine
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QUOTE(Hummingbird @ Sep 14 2023, 08:24 AM)
If your prepaid is on a finite fixed plan, i.e. 8GB, it will be in full speed. If you’re on any infinite or unlimited plan, it will have some sort of QoS imposed. So far this is what I know.
You can try to subscribe an hourly unlimited plan in prepaid and try it out again.
*
No, my unifi mobile prepaid basic only, no pass no addon
TSdestiny017
post Sep 14 2023, 10:21 AM

Zanza the Divine
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QUOTE(tvcat @ Sep 14 2023, 10:11 AM)
Just in case, is the APN set correctly for both SIM slot?
*
Yeah lar,same
TSdestiny017
post Sep 14 2023, 10:51 AM

Zanza the Divine
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QUOTE(tvcat @ Sep 14 2023, 10:32 AM)
Try contact the customer support. Maybe they wrongly throttled your line due to ACCEPTABLE USE POLICY.
*
Cs ckp no blocking or what but sdh lodge report,if not solve better tukar balik prepaid

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TSdestiny017
post Sep 15 2023, 01:03 AM

Zanza the Divine
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QUOTE(bingozero @ Sep 14 2023, 06:16 PM)
Try below method.

Off Sim 2  (prepaid) -> restart phone -> speedtest
Off Sim 1 (postpaid)  -> restart phone -> speedtest

or

Put 1st sim (postpaid) to sim 1 card slot -> No sim card at sim 2 card slot -> speedtest
Put 2nd sim (prepaid) to sim 1 card slot -> No sim card at sim 2 card slot ->speedtest
*
Same juga, my prepaid is lot faster than my postpaid
TSdestiny017
post Sep 15 2023, 07:53 AM

Zanza the Divine
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QUOTE(zher4883 @ Sep 15 2023, 07:38 AM)
I noticed there's differences between both sim signal strength. Could it be connecting to different tower or different frequench band?
*
Almost 99% of the time their signal is same, same company 4g using different band on different plan? Their backend must be kacau something make thing mcm this bangwall.gif
TSdestiny017
post Sep 15 2023, 07:44 PM

Zanza the Divine
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QUOTE(Hummingbird @ Sep 15 2023, 07:06 PM)
If no pass or add on, how you’re going to use the data service?
*
Got basic de, the prepaid itself come with these data

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TSdestiny017
post Sep 15 2023, 08:00 PM

Zanza the Divine
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QUOTE(budi1413 @ Sep 14 2023, 12:31 PM)
use 5g lor baru laju
*
Wanna testing water first manatau this kind of thing mali
TSdestiny017
post Sep 15 2023, 09:05 PM

Zanza the Divine
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QUOTE(coolguy_0925 @ Sep 15 2023, 08:47 PM)
You look at the reception signal for SIM1 and SIM2 also different already

I also noticed this for mine but mine are both prepaid

One can be 4 bars signals while another only shows 2 bars

Sometimes need to toggle airplane mode only both will show same strength

I suspect could be connected to different tower or telco (since now 4G can use unifi own network + maxis + celcom*)

*CELCOM not sure still have contract with unifi or not

2G I can confirm because my house will jump between CELCOM and MAXIS

Well I guess.. pay cheap get cheap network biggrin.gif

Today again, CELCOM 2G full bars but SMS not coming in... switch to 4G then received
*
Even though the line could jump between telco, there's no way my prepaid is always better mah

my postpaid is like die die don't want pass through 5 mbps, you know before i upgrade to postpaid, my previous prepaid speed is almost the same as my current mnp prepaid

If the situation not settle by next week, i will downgrade to prepaid or mnp out cuba umobile
TSdestiny017
post Sep 15 2023, 09:13 PM

Zanza the Divine
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QUOTE(coolguy_0925 @ Sep 15 2023, 09:08 PM)
Your issue only the telco can answer you as I am anti postpaid

Just hope your plan has no contract.. then you are tied for 1 month then ciao lo
*
Just hope lul, ticket said 1-3 working days mean by sunday i get reply? Not sure nowadays how the working day work now


Nowaday postpaid got contract punya meh (except you take special deals)?
TSdestiny017
post Sep 17 2023, 08:22 PM

Zanza the Divine
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QUOTE(coolguy_0925 @ Sep 15 2023, 09:18 PM)
Just assume Mon-Fri excl PH

No idea bro as I said I no see postpaid, my unifi mobile prepaid lasted me from launch and topped up RM10 that's all
*
Sdh mnp liao, hope umobile ni won't disappoint me when i back home smile.gif

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TSdestiny017
post Sep 17 2023, 10:21 PM

Zanza the Divine
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QUOTE(petpenyubobo @ Sep 17 2023, 09:31 PM)
Your postpaid plan unlimited quota or with high amount quota plan?

It's to avoid abuse and turning your line into a dedicated fixed line.

Prepaid very fast because you buy expensive quota which cannot expire. Faster consume means you buy more and spend more.
*
Of course unlimited lo ,every month 89



 

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