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Chat Dell So Awesome..a honest compliment

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karazure
post Aug 25 2023, 11:39 AM

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Joined: Aug 2014


QUOTE(mrcg @ Aug 25 2023, 11:32 AM)
This topic about after sales service of DELL malaysia..

Just bought a Dell monitor 2years ++ ago and suddenly some lines appear on screen and lucky me it's still 3 months before warranty expired. Call Dell center to complain and surprise surprise my call went through with just a single call and after described the issue to customer service girl (yeah NO passing here and there), she then emel me a report to respond and horray next day which is today my new monitor delivered to my door on 1 to 1 replacement. so convenient and fast.

Good Job Dell !

P/s:
had some pleasant experiences too with  Viewsonic and of course Apple Service.
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then you are the lucky 1, Diuu was fasmous for their lack of customer service.

 

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