QUOTE(mrcg @ Aug 25 2023, 11:32 AM)
This topic about after sales service of DELL malaysia..
Just bought a Dell monitor 2years ++ ago and suddenly some lines appear on screen and lucky me it's still 3 months before warranty expired. Call Dell center to complain and surprise surprise my call went through with just a single call and after described the issue to customer service girl (yeah NO passing here and there), she then emel me a report to respond and horray next day which is today my new monitor delivered to my door on 1 to 1 replacement. so convenient and fast.
Good Job Dell !
P/s:
had some pleasant experiences too with Viewsonic and of course Apple Service.
then you are the lucky 1, Diuu was fasmous for their lack of customer service.Just bought a Dell monitor 2years ++ ago and suddenly some lines appear on screen and lucky me it's still 3 months before warranty expired. Call Dell center to complain and surprise surprise my call went through with just a single call and after described the issue to customer service girl (yeah NO passing here and there), she then emel me a report to respond and horray next day which is today my new monitor delivered to my door on 1 to 1 replacement. so convenient and fast.
Good Job Dell !
P/s:
had some pleasant experiences too with Viewsonic and of course Apple Service.
Aug 25 2023, 11:39 AM

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