*nagging mode ON*

I would like to disagree with both of you on this issue. I'm not saying that all problems are caused by the users instead of the console. But I am one of the 10% who care about their PSP more than their life. I bought my PSP from Bernard after seeing lots of good opinions on him. But ever since I bought the PSP from him, I've not been a happy customer.

Their service was nice when I went to purchase the PSP. Gave lots of promises to help should any problem occur. But on the first week itself, I found out that the PSP could not play certain racing games. It hangs occasionally when playing these games. My friends didn't have such problem with the same game, neither did some LYN members. I say 'first week' because it doesn't hang all the time and I didn't start playing that particular game on the first day. After all...they did give me 2 full DVD of games. Anyway I didn't bother about the problem as the games were not important to me, but I did inform Bernard about it. As usual, he promised to take a look at it if I send the PSP back. I simply didn't play the game anymore.

Shortly after 1 month, I played MHF2 with some friends. Things were fine at first, but then another problem appeared. While playing multiplayer, the wifi would turn itself off in the middle of the game. I checked the switch and it was still there. I didn't accidentally shut it off. This problem continued to appear everyday, once a day. A week later, I sent it back to Bernard coz it was really disturbing my friends. Very funny things happened during this time:-

- Day 1: Promised to check some kind of noise he found in the PSP. And would send it back to my house later the evening. Didn't even receive a call that day.
- Day 2: Called the shop assistant said they had not check the PSP yet. Will call later the evening. No calls received.
- Day 3: Called Bernard directly. He said he tried to solve the problem by updating the firmware. Not successful. Then he said & I quote "I promise to open the PSP by today and check the problem. Will call you at 6pm.". No calls received till 6.30pm. Called Bernard again. Guess what he said? Had not check the PSP again. Asked for a few more days, after Raya. I got fedup and asked to return the PSP.
- Day 3 (evening): Arrived at the shop with a friend. Immediately after taking the PSP, Bernard blames me for using Firmware. I asked him to check the PSP for traces and he said that the firmware traces could be removed manually. More accusations started to flood the conversation. I did not 'return fire', but my friend threw some rather easy questions at him and he could not answer them properly. We didn't bother about the guy and left with the PSP hoping for the best.

I understand if he's busy since Hari Raya was around the corner. But all those promises...truly unnecessary. Now if you wanna blame me for using Firmware - I PURPOSELY avoided those softwares ever since I heard about "brick". If you wanna blame me for dropping the PSP - never in my 9 lives I dropped the PSP. I never take care of it? Ask my friends how often I use my spectacles cloth to clean the dust after every game.

Either way, the wifi problem didn't happen anymore since I got the PSP back from Bernard. Guess he fixed it but didn't realize it. However....another problem appeared. On the 2nd day after getting back the PSP...it would occasionally turn off on its own. Doesn't happen in the game (luckily), just when I flip the switch to turn it on...it would turn off again. So...basically I traded 1 problem for another

*nagging mode OFF*

I suggest you read what I just posted before deciding to buy from him. But I can't recommend anyone out there who knows so much technical stuff about the PSP either

This post has been edited by Aeon_Clock: Oct 26 2007, 03:31 PM

I know he's helpful...but the unkept promises and mis-information (pardon the language) were really unnecessary.

well, the wifi thing. I've only played MHF2 with wifi. Other games I play alone, offline. During a quest, there will be a notice saying that the wifi was turned off. After that, I'll just get disconnected from the game. Usually I quit using the "Home" button after that and restart the game. It would happen only once a day, the rest of the day, it never appear again. No idea why

oh ya, I forgot to explain about the "noise in the PSP" he mentioned in Day 1. He said to me when I went back to take the PSP that all PSP consoles actually have them. I called a friend to check his PSP and confirmed got noise. So, that wasn't a problem or anything.

I don't consider myself THAT lucky. My friend bought from Sg Wang, dropped it and still no problems till now. Since you're comparing...who's to say Bernard won't do the same as those fellas in Sg Wang? You worked for him? I thought I could trust Bernard well, so I left the PSP, mem card and batt with him. Next time I may do otherwise. Heck, I don't give a damn if they take parts from NDSL to fix my PSP...as long as its fixed!

about the "easy" questions...I can't remember them already. I was busy testing my PSP so I didn't pay attention to their conversation.

is it common to have services charged when they mention & I quote "this console got no warranty, but we give 1 year free service". Basically parts warranty is traded for free labor service...which if you saw my story, didn't really go that well either. He should have told me that he would need X days to repair. Not day 1 "tonight will call you", day 2 "will repair and call you back", Day 3 "haven't open yet" etc. Then I would have planned my schedule properly. I took it back from him because Raya holidays was around and I want to play during that time.

Look, what I'm trying to explain here is that even the best guy around will have faults. And when problems occur, you can't immediately say its users fault. You wanna explain to me how "I" could have cause the PSP to hang only when playing racing games?

dun need...I can list them out here.
1) Moto GP
2) Sega Rally Revo

Like I said, small list so I didn't bother. The only racing game I can play without problems...Initial D. No idea why this can work but others cannot. Didn't really try any other racing games. I'm playing MHF2 mostly

oh wow! My god, you found out! I'm bustedddd~~...oh wait a minute. Didn't you say the exact same thing before my post?
good work sherlock taking masters in psychology?
I'm not gonna talk to people who are in complete state of denial.

btw, I was using V3.52 M33-2 then he upgraded it to V3.71 M33. Dun really see any difference...