Hi All,

Can anyone help with this issue. I tried Apple Support, and they called me this morning and diagnose for 90 minutes also cannot solve.

I have a Apple One subscription which includes Apple TV+. But since yesterday morning I can't watch Apple TV+ on my LG Smart TV pass "Recap" with message "An Error Has Occurred Loading This Content".

On my Windows PC and laptop, the website show "Try it Free" even after I signed in. And when I clicked it, a window will pop up and said I am subscribed and I clicked "Start Watching" but nothing changed. It is like I am not subscribed at all.

This issue is happening since yesterday morning. Funny thing is, my iphone and ipad can watch no problem. My Apple music on my PC browser also can play without issue. Only Apple TV+ on PC and smart TV cannot play. I also tried logging on my laptop at work, also cannot play.

Anyone faced this issue before? Can anybody help?

What I have done so far:

Reset router and restart modem
Update windows, itunes, chrome browser
Tried logging in with my iphone hotspot
Tried using firefox and edge
Logged in on my laptop in my office wifi
Confirmed my subscription with Apple Customer Support. They verify that my subscription is valid and active.

All of the above didn't fix it.

Thanks in advance

Try logout from the TV and login back?

Ah this one i didn't do. I try later tonight. But my PC issue got suggestion?

Update: It fixed by itself. Thanks for watching