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 Unable to Purchase MS Live Point, by credit card thru MarketPlace

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TSaironiq
post Oct 21 2007, 10:13 AM, updated 18y ago

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Hi guys, just want find out whether MS has totally blocked Credit Card from Malaysia? I used to purchase the MS live point thru market place using my visa credit card with a valid singapore address, but last few days I'm not able to go thru with the transaction as it cannot authorised my credit card. I know that the recent dashboard update, there's some impact on these. I did change my address same as my CC billing address except for the postcode but it's unsuccessfull sad.gif . Does anyone of you experience the same thing or you guy still can purchase using your CC? Does this mean I have to purchase the Live point card from PA? reason being is live point card only offer 1600 point but marketplace offer 3 type of points. Any suggestion and help from you guy is appreciated! rclxms.gif

Thanks
SUSleenaz
post Oct 21 2007, 10:23 AM

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never tried of it

TSaironiq
post Oct 21 2007, 10:46 AM

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QUOTE(leenaz @ Oct 21 2007, 10:23 AM)
never tried of it
*
Apa kata anda mencoba nya? hehe...ko tak pernah beli apa2 games dari live arcade ker?
XenoFr3ak
post Oct 21 2007, 10:51 AM

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Has ur CC expired ?
TSaironiq
post Oct 21 2007, 10:57 AM

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QUOTE(XenoFr3ak @ Oct 21 2007, 10:51 AM)
Has ur CC expired ?
*
Of course not..most of my cc will expire in 2010. I can't use my previous Visa that I use to purchase before, my gold visa, my master card...non will work. I assume now their also check your cc billing postcode.

SUSleenaz
post Oct 21 2007, 10:58 AM

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QUOTE(aironiq @ Oct 21 2007, 10:46 AM)
Apa kata anda mencoba nya? hehe...ko tak pernah beli apa2 games dari live arcade ker?
*
aku beli direct kat djinn@gamershideout

TSaironiq
post Oct 21 2007, 11:01 AM

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QUOTE(leenaz @ Oct 21 2007, 10:58 AM)
aku beli direct kat djinn@gamershideout
*
1600 point? how much u bought frm jason?
SUSleenaz
post Oct 21 2007, 11:02 AM

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RM89
that will be the price
TSaironiq
post Oct 21 2007, 11:13 AM

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QUOTE(leenaz @ Oct 21 2007, 11:02 AM)
RM89
that will be the price
*
ada baki lagi? nak pinjam boleh? i bagi kuih raya sebagai tukar ganti? nod.gif
SUSleenaz
post Oct 21 2007, 11:14 AM

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baki??
got
0 point
tongue.gif

later on
coz i wanna buy full game for bomberman and solitare/poker
TSaironiq
post Oct 21 2007, 11:16 AM

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cool...how many xbox live arcade games you got bro?
XenoFr3ak
post Oct 21 2007, 11:18 AM

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QUOTE(aironiq @ Oct 21 2007, 10:57 AM)
Of course not..most of my cc will expire in 2010. I can't use my previous Visa that I use to purchase before, my gold visa, my master card...non will work. I assume now their also check your cc billing postcode.
*
Mine seem to be okie cuz i use my home address for billing details.
SUSleenaz
post Oct 21 2007, 11:19 AM

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19
but full arcade only 3-4
tongue.gif
TSaironiq
post Oct 21 2007, 11:23 AM

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QUOTE(XenoFr3ak @ Oct 21 2007, 11:18 AM)
Mine seem to be okie cuz i use my home address for billing details.
*
what bout ur postcode? same with me..use home address as my cc billing...but I was unlucky as my previous cc that I've used was upgrade to gold card so the numbers change. So I need to register new cc but the system wont authorised your cc no matter what method I've tried. I've also tried to buy the live point thru xbox.com but still result was the same.

Xeno, can you try to add new payment (new cc) and see if its working or not?

thanks


Added on October 21, 2007, 11:25 am
QUOTE(leenaz @ Oct 21 2007, 11:19 AM)
19
but full arcade only 3-4
tongue.gif
*
cool ! i got 68 but full arcade only 3 ...hehe..that's the result when u turn on the auto download feature from the dashboard.


This post has been edited by aironiq: Oct 21 2007, 11:25 AM
XenoFr3ak
post Oct 21 2007, 11:26 AM

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QUOTE(aironiq @ Oct 21 2007, 11:23 AM)
what bout ur postcode? same with me..use home address as my cc billing...but I was unlucky as my previous cc that I've used was upgrade to gold card so the numbers change. So I need to register new cc but the system wont authorised your cc no matter what method I've tried. I've also tried to buy the live point thru xbox.com but still result was the same.

Xeno, can you try to add new payment (new cc) and see if its working or not?

thanks


Added on October 21, 2007, 11:25 am
cool ! i got 68 but full arcade only 3 ...hehe..that's the result when u turn on the auto download feature from the dashboard.
*
U just got the gold membership right ... did u try to buy other stuff using the gold CC. Some Gold CC need to be activate 1st cuz the CC compant upgrade it. Once u activate it .. then it will work. Let me know.
TSaironiq
post Oct 21 2007, 11:33 AM

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Activated it already and bought a lot of stuff using the gold cc...but not work with MS Live point. Tried also using my maybank mastercard..same result.
XenoFr3ak
post Oct 21 2007, 11:36 AM

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U buying the LIVE points from SG or US marketplace ?
TSaironiq
post Oct 21 2007, 11:37 AM

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I have 3 account - 2 US and 1 SG, both cannot...can somebody confirm this? is microsoft banned cc from msia for new payment?
Xeno..try la add new CC to your marketplace and see they authorised or not..

This post has been edited by aironiq: Oct 21 2007, 11:39 AM
XenoFr3ak
post Oct 21 2007, 11:39 AM

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QUOTE(aironiq @ Oct 21 2007, 11:37 AM)
I have 3 account - 2 US and 1 SG, both cannot...
*
Hmm .. in this case .. i really dunno whats the problem edy.
TSaironiq
post Oct 21 2007, 11:43 AM

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Thanks Xeno for you attention and help...I will try again..
XenoFr3ak
post Oct 21 2007, 11:44 AM

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QUOTE(aironiq @ Oct 21 2007, 11:43 AM)
Thanks Xeno for you attention and help...I will try again..
*
No worries bro
devilfedora81
post Oct 21 2007, 12:28 PM

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QUOTE(aironiq @ Oct 21 2007, 11:33 AM)
Activated it already and bought a lot of stuff using the gold cc...but not work with MS Live point. Tried also using my maybank mastercard..same result.
*
no problem for me, last time i purchase the MS Live point using my citibank visa CC. All use local address just the postcode use singapore postcode. Thats the way.Hope it would help.Selamat hari raya, nak kuih raya! whistling.gif
tailgunner
post Oct 21 2007, 12:51 PM

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1. if u just signup ur cc on xboxlive u have to wait 12-24hour procces.
2. buying MS point using cc only allow with ur singapore account.(gamertag with sg register)
3. enjoy.
TSaironiq
post Oct 21 2007, 09:57 PM

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QUOTE(tailgunner @ Oct 21 2007, 12:51 PM)
1. if u just signup ur cc on xboxlive u have to wait 12-24hour procces.
2. buying MS point using cc only allow with ur singapore account.(gamertag with sg register)
3. enjoy.
*
I've used my visa previously to purchase Live point with SG account and SG address but since citibank has issued me a new gold card and the number change so I have to add new payment to the system. This time..what ever method I tried seems failed;

1. Using my credit card billing address except for postcode - failed
2. Using SG adress - failed
3. Using web browser and went to xbox.com and try to add my credit card detail also failed
4. Tried my Mastercard and other visa credit card also failed.

Now i'm clueless but resort my problem by purchase the live point card from PA. Damn, have to wait another 3-4 days from fedex.

cannavaro
post Oct 21 2007, 10:04 PM

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Have you checked with your bank?
tailgunner
post Oct 21 2007, 10:32 PM

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well my visa working fine smile.gif i hope they brock my cc so i dont have to pay for 1 year live sub. thx to the auto renew MS. mad.gif
verced
post Oct 22 2007, 07:28 AM

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I tried purchasing some points recently using my EON Card, and it's working fine.

Maybe you can call your bank up and ask them whether there are any transactions from the Xbox Live service.

I suffered from the same problem with the PSN. Apparently, the bank did not approve the card registration to the service because PSN charges 10 cents to the card to determine the validity of the card. In my case, it's not until I give EON a call.

If that still doesn't work, there's always PlayAsia or your local game shop.
SUSleenaz
post Oct 22 2007, 08:05 AM

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maybe
u need to activate ur gold cc

or maybe
u need to call customer services centre
and start scold them like there is no tomorrow for them
rclxms.gif
morpheuse
post Oct 22 2007, 11:09 AM

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sounds to me they have already tied your account with the first card. i have read that they will tie your cc for life when you use your cc. so all is fine if you never change cc but if you want to cancel your subscription your SOL as you have to jump through a lot of hoops...

QUOTE(aironiq @ Oct 21 2007, 09:57 PM)
I've used my visa previously to purchase Live point with SG account and SG address but since citibank has issued me a new gold card and the number change so I have to add new payment to the system. This time..what ever method I tried seems failed;

1. Using my credit card billing address except for postcode - failed
2. Using SG adress - failed
3. Using web browser and went to xbox.com and try to add my credit card detail also failed
4. Tried my Mastercard and other visa credit card also failed.

Now i'm clueless but resort my problem by purchase the live point card from PA. Damn, have to wait another 3-4 days from fedex.
*
Lord_Ashe
post Oct 22 2007, 11:11 AM

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Yup. Happened to my friend. They tied the acc to ONE CC, so there's nothing he could do. In the end he cancelled his CC and got a new one. Lesson learnt: with MS, stick with prepaid cards, LOL.
Sd-RawK-Cab25
post Dec 1 2007, 11:44 PM

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hey bump this thread as i also have the same problem.

i understand now that only one CC is tied to one account. which explains why i couldn't add the same CC to my US account as i already have it tied to my SG account.

now i think i have to check with the bank if they blocked it as they maybe detected the card to be registered under 2 diff postcodes, and thought it was fraud.

bought MS points before this and renewed to GOLD, no problems whatsoever.

looks like i have to wait till my MC debit card activates for me to use it with my US account. sweat.gif
TSaironiq
post Dec 2 2007, 11:01 AM

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But in my case, my visa already tied with my US account, tried to register my mastercard with SG account...also cannot.
Sd-RawK-Cab25
post Dec 2 2007, 12:15 PM

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hmm...that's weird. other people have no problems purchasing things...so don't think there's a blocking issue from MS's side. I hope so at least.

Ah well..if indeed my CC is blocked by the bank..they would call me up soon. I tried purchasing from xbox.com with the same error - invalid credit card information, or something like tht.

aww man..hope they don't block because of the region thingy man...stupid MS if they do... vmad.gif
hikaru_x
post Dec 2 2007, 12:40 PM

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US live accounts couldn't buy ms points online for more than a year already. but for subscription fees, the card is still works. maybe they're starting this for SG accounts too?

i've been using asian point cards to buy MS points.
wild_card_my
post Dec 2 2007, 07:40 PM

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QUOTE(aironiq @ Oct 21 2007, 10:13 AM)
Hi guys, just want find out whether MS has totally blocked Credit Card from Malaysia? I used to purchase the MS live point thru market place using my visa credit card with a valid singapore address, but last few days I'm not able to go thru with the transaction as it cannot authorised my credit card. I know that the recent dashboard update, there's some impact on these. I did change my address same as my CC billing address except for the postcode but it's unsuccessfull  sad.gif . Does anyone of you experience the same thing or you guy still can purchase using your CC? Does this mean I have to purchase the Live point card from PA? reason being is live point card only offer 1600 point but marketplace offer 3 type of points. Any suggestion and help from you guy is appreciated!  rclxms.gif

Thanks
*
heh.. i hope everyone is cool if i try to help by promoting my gold cards. =)
im still not sure too if it is cheaper or expensive to buy from me. all feedback is welcome

but hey, if u buy from me ull definitely get online for 13 months so this is indirectly helping right you? laugh.gif
MK84
post Dec 3 2007, 10:31 AM

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Hmmm just noticed I can't use my CC also for points purchase on my SG acct. Didn't have this problem before.

Anyone else?
Zerg1008
post Dec 3 2007, 10:33 AM

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Yea.. this happen to my Maybankcard also. No longer can purchase MS points from SG account.
Mr. Alby
post Dec 3 2007, 10:47 AM

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let me try this afternoon...
Zerg1008
post Dec 3 2007, 10:50 AM

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you still want to buy more points? I tot you already have too much points?.. laugh.gif
Mr. Alby
post Dec 3 2007, 11:01 AM

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QUOTE(Zerg1008 @ Dec 3 2007, 10:50 AM)
you still want to buy more points? I tot you already have too much points?.. laugh.gif
*
..you will never have enough points... biggrin.gif
Zerg1008
post Dec 3 2007, 11:04 AM

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Aiyo... Alby kaya. Can buy some for me ah... brows.gif
MK84
post Dec 3 2007, 11:06 AM

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QUOTE(Mr. Alby @ Dec 3 2007, 11:01 AM)
..you will never have enough points... biggrin.gif
*
MS Points whoring! laugh.gif
Mr. Alby
post Dec 3 2007, 11:22 AM

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HAHA.....so what......im in a good mood.... whistling.gif


Added on December 3, 2007, 12:41 pmok...i cant buy MS points as well... sweat.gif

i try all my cards already...(except my charge cards.....dunno where i put it... blush.gif )

This post has been edited by Mr. Alby: Dec 3 2007, 12:41 PM
marauderz
post Dec 3 2007, 01:33 PM

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I think our credit cards have all been disabled so you'll need to get the MS prepaid cards instead.
wild_card_my
post Dec 3 2007, 01:35 PM

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what the? you want points? i can get you points. and 13 months gold live member ship too biggrin.gif

PM me oh tongue.gif
MK84
post Dec 3 2007, 02:02 PM

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LoL opportunistic bast****..... tongue.gif

Anyone else? Funny how Live Gold membership still ok.
Mr. Alby
post Dec 3 2007, 02:04 PM

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QUOTE(MK84 @ Dec 3 2007, 02:02 PM)
LoL opportunistic bast****..... tongue.gif

Anyone else? Funny how Live Gold membership still ok.
*
my Gold expires early January 2008...
we'll see.... biggrin.gif
MK84
post Dec 3 2007, 02:05 PM

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Mine monthly, so far they still charged it fine.... hmm....
Zerg1008
post Dec 3 2007, 02:09 PM

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Fix income mah... so they don't bother about it loh tongue.gif
Now, I have to switch my MS points from CC to Pre-paid card, cheaper also.

This post has been edited by Zerg1008: Dec 3 2007, 02:10 PM
hikaru_x
post Dec 3 2007, 02:16 PM

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QUOTE(MK84 @ Dec 3 2007, 02:05 PM)
Mine monthly, so far they still charged it fine.... hmm....
*
how come u charging your card monthly? wouldn't that cost more?
scpt
post Dec 3 2007, 02:24 PM

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Live membership is still working with our CCs coz mine was just renewed 2 weeks ago biggrin.gif
MK84
post Dec 3 2007, 02:52 PM

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QUOTE(hikaru_x @ Dec 3 2007, 02:16 PM)
how come u charging your card monthly? wouldn't that cost more?
*
Yep.... back then it's just in case I want to terminate the service. Kinda moot point since we all know the hassle of that.
kimseng
post Dec 3 2007, 03:35 PM

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ok u can add hsbc to the list as well....

TSaironiq
post Dec 3 2007, 10:26 PM

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hahaha... now its proove that they dont accept our cc anymore...god I tot im the only 1 affected with this stoopid problem...

now I guess we have to switch to prepaid card la.. haih! doh.gif
CerebralRogue
post Dec 5 2007, 02:58 PM

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Or open a bank account in SG and get a SG pre paid CC?
hikaru_x
post Dec 5 2007, 04:25 PM

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QUOTE(aironiq @ Dec 3 2007, 10:26 PM)
hahaha... now its proove that they dont accept our cc anymore...god I tot im the only 1 affected with this stoopid problem...

now I guess we have to switch to prepaid card la.. haih!  doh.gif
*
just buy MS point cards la... i think for Live gold subsrciption foreign CCs still work.... this has been the case for US accounts here

 

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