Dear All,

Seeking for advise what should i do.

It started off with my mbp's battery is required to change (status: need service) and also the "T" key is not working.

I've sent my MBP2015 to computer shop to change battery, at that point of time the "T" key is just about to die, i thought it could somehow fixable on the membrane or just change the spoiled key (who knows it turns out the solution is to change the whole keyboard) yet at that time i did not locate more time to change the keyboard. I sneaked out during lunch hour and changing the keyboard could be 2-3 hours.

Then on the day after changed the new battery, the mbp easily hang like twice a day, at least once a day.
the behaviour is totally unpredictable. it start freezing while i am working.

it will started with browser freeze (i'd changed from Chrome to Brave), then Edge/Ms Teams will also freeze. if I didn't manage to restart the mbp within like 5-10mins then the whole laptop will force shutdown. I did tried kill the problematic apps via "Activity Monitor" but still eventually the whole mbp will force shutdown.

After like 1 month, I sent back the mbp to the shop for inspection, and meantime get the keyboard changed.

now the hang frequency is like only happen once in 2-3 days. but still it is unpredictable and disturbing.

my apps opened
- Brave
- MS Outlook
- Xcode
- Calendar/Calculator
- notepad
- MS Teams
- Excel
- MS Word
- Microsoft Remote Desktop
- TeamViewer
- WhatsApp
- Preview


is there any log i can refer to, to inspect the root cause of this hang. meantime i have using Mac Fan Control to control fan speed, cpu temperature is around 60-80c most of the time, the hang usually is around this range either.

ssd health is 50% and storage still got 150GB left out of 1TB, now observing GPU temperature.

This post has been edited by jam_lennon: Jul 28 2023, 03:47 PM

ssd/hdd check?

Shouldn’t have changed the battery. Better off to get a new laptop because the ssd and ram has limited shelf life beyond 7 years and since it is soldered on there is nothing much you can do.

Ya I know normal laptops can just change the RAM and get a new SSD easily but windows sucks so better to stick with a Macbook but buy a new one.

ya, getting myself a new ssd

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This post has been edited by rtk73: Aug 11 2023, 10:07 PM

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This post has been edited by rtk73: Aug 11 2023, 10:07 PM

yes, soldered, no time to do transfer, but lately no hang for like 1 whole week

This post has been edited by jam_lennon: Aug 10 2023, 05:12 PM

replied from KissMyMac, use Migration Assistant, yet to try it out

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This post has been edited by rtk73: Aug 11 2023, 10:07 PM

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This post has been edited by rtk73: Aug 11 2023, 10:07 PM

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This post has been edited by rtk73: Aug 11 2023, 10:07 PM

Very likely need to clean the fan and reapply new thermal paste.