What to do if TNB did not issue bil?, Missed for 2 consecutive month
|
|
 Jul 6 2023, 10:12 AM
Return to original view | Post
#1
|
 
Junior Member
303 posts Joined: Apr 2011 
|
If your meter is smart meter, the bill is no longer coming into your mailbox. It’s in your app. They don’t send physical bill anymore.
For my case, I receive those manual bill until I change to solar and now the bill will appear in app. It is because once I change to solar , the meter is changed into smart meter type. |
|
|
Jul 6 2023, 10:54 AM
Return to original view | Post
#2
|
|
Junior Member
303 posts Joined: Apr 2011
|
QUOTE(hunt3r87 @ Jul 6 2023, 10:26 AM) Ehh you install solar on grid with TNB? Maybe meter need calibrate? or you can call TNB to come check meter. complaint meter rosak. if not supported then keep complaint until they come. good luck ts. Actually now I am surprised he’s on solar and not receiving bill. p/s: how much cost pasang solar boss?  From what I know, smart meter is equipped with sim module that transmit data on hourly basis. So u can track ur usage. So right now it’s something wrong already. Btw, my cost pasang solar is about 39k. My saving is 99.99% from my usual 650-700 bill. |
|
|
Jul 6 2023, 10:55 AM
Return to original view | Post
#3
|
|
Junior Member
303 posts Joined: Apr 2011
|
QUOTE(kevyeoh @ Jul 6 2023, 10:15 AM) hi Bee, are you referring to MyTNB App? if you refer to MyTNB app, i have also. I also have TNB online account. Same thing, the bill never appear. I need to chase and call customer careline. What type of solar u are using? Self consumption or nem? Either way, it doesn’t matter. Once it’s one smart meter, it will auto transmit to Tnb. There is no such thing as your place don’t support. Iinm. |
| Change to: |  0.0125sec
 0.87
 6 queries
 GZIP Disabled
Time is now: 14th December 2025 - 10:01 AM |
Quote