i think no need pay, they can use longer road as already calculated base on distance. driver feel free to use toll road for their convenience to get more turnover customer.

like when do a project, company got budget lets say set RM1000 for 5 days work, if the company want 3 days finish sendiri fork out additional payment to additional worker or work hour, the company cannot ask client to top up more for their benefit.

mak ko baru hijau biru, why not charge car maintenance, tire change, road tax, insurance, engine oil and everything to customer.
inb4, hope tesla come in faster and introduce driverless taxi. taxi driver already long gg,

all job comes with cost. if you dont want depend on one operator then can already. why scare penalized when you want to calculative. also why so calculative if you choose the platform. if the operator choose its "gig worker" over its customer, then the platform will gg. those who depend on online operator to earn money should be gratitude to earn money, not complain operator and customer. no fking one force you to work. if choose to work, dont complaint so much. the operator dont fail without you.