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 Digi fibre down, Did someone manage to get rebate?

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TSRoofTopPrince
post Jun 16 2023, 03:07 PM, updated 3y ago

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Just called Digi and they told me there is outage for their Fibre system for 24-48hours. Damn it

user posted image

Update: did someone manage to get rebate from Digi?

This post has been edited by RoofTopPrince: Jul 7 2023, 10:36 AM
Qooohqoo
post Jun 16 2023, 03:18 PM

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Damn that's insane. I was just about to call them too
Anime in HD
post Jun 16 2023, 03:19 PM

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#BestFibreForever laugh.gif
pinkfoxlulu
post Jun 16 2023, 03:20 PM

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area mana?
MR_alien
post Jun 16 2023, 03:20 PM

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and our ISPs always want to increase price while they can't deliver
TSRoofTopPrince
post Jun 16 2023, 03:23 PM

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QUOTE(Anime in HD @ Jun 16 2023, 03:19 PM)
#BestFibreForever laugh.gif
*
thry dont usually down la
acbc
post Jun 16 2023, 03:23 PM

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Mine is also down. All servers and cameras are offline. Damn!
h@ksam
post Jun 16 2023, 03:23 PM

@ is a
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TruboXL
post Jun 16 2023, 03:24 PM

Keep on keeping on! 👍
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#yellowmandown
myeddylim
post Jun 16 2023, 03:24 PM

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how many times already?

Manuk1188
post Jun 16 2023, 03:25 PM

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sabotaj ? due to reduce and reduction assets, eventually reduce staff...so doing the same, location, same districts ?
hurricane21
post Jun 16 2023, 03:25 PM

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seriously ayam used unifuck almost 7 years oredi so far never got downtime, even maintainenen they also do it at midnight with sms notification
Natsukashii
post Jun 16 2023, 03:27 PM

^^
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QUOTE(hurricane21 @ Jun 16 2023, 03:25 PM)
seriously ayam used unifuck almost 7 years oredi so far never got downtime, even maintainenen they also do it at midnight with sms notification
*
On the weekends also?

I've been thinking to switch from maxis to unifi.

Actually, no downtime yet.. there has been downtime, but not more than 24 hours.


ctwice
post Jun 16 2023, 03:27 PM

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Umobile and digi not for human use 1
zerorating
post Jun 16 2023, 03:28 PM

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unifi is not as bad as we thought lel
SUSskyblu3
post Jun 16 2023, 03:31 PM

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QUOTE(acbc @ Jun 16 2023, 03:23 PM)
Mine is also down. All servers and cameras are offline. Damn!
*
you do not use HA with another ISP?
no BCP plan?
acbc
post Jun 16 2023, 03:31 PM

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QUOTE(myeddylim @ Jun 16 2023, 03:24 PM)
how many times already?
*
In my case, this is the 1st time since April this year.
hurricane21
post Jun 16 2023, 03:33 PM

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QUOTE(Natsukashii @ Jun 16 2023, 03:27 PM)
On the weekends also?

I've been thinking to switch from maxis to unifi.

Actually, no downtime yet.. there has been downtime, but not more than 24 hours.
*
yes, only one time fiber putus (own fault) but tm arranged contracted within 24 hours

if u say sudden break down, so far zero issue for 7 years
acbc
post Jun 16 2023, 03:33 PM

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QUOTE(skyblu3 @ Jun 16 2023, 03:31 PM)
you do not use HA with another ISP?
no BCP plan?
*
Used to last time with Maxis and Ohana. Business not so good so had to cut down on expenses. Compared to Celcom Fiber which went down for more than a week in December 2021, this is quite good already.
pisces88
post Jun 16 2023, 03:33 PM

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QUOTE(Natsukashii @ Jun 16 2023, 03:27 PM)
On the weekends also?

I've been thinking to switch from maxis to unifi.

Actually, no downtime yet.. there has been downtime, but not more than 24 hours.
*
Maxis using unifi infra also right?
Natsukashii
post Jun 16 2023, 03:36 PM

^^
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QUOTE(pisces88 @ Jun 16 2023, 03:33 PM)
Maxis using unifi infra also right?
*
Yes.. but if any problem, have to wait for Maxis to get feedback from TM also.

Whereas if use unifi, support will be faster.




MR_alien
post Jun 16 2023, 03:41 PM

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QUOTE(hurricane21 @ Jun 16 2023, 03:25 PM)
seriously ayam used unifuck almost 7 years oredi so far never got downtime, even maintainenen they also do it at midnight with sms notification
*
go to sabah
unifi there down almost every week

the SMS keep coming in non-stop rclxub.gif
andyng38
post Jun 16 2023, 03:44 PM

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haizzz...itu digi lupa bayar bil telekom aaah??
SUSskyblu3
post Jun 16 2023, 03:45 PM

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QUOTE(acbc @ Jun 16 2023, 03:33 PM)
Used to last time with Maxis and Ohana. Business not so good so had to cut down on expenses. Compared to Celcom Fiber which went down for more than a week in December 2021, this is quite good already.
*
i would not touch this to cut down expenses.
business impact = business loss, etc

worst case, secondary just use a broadband (if your primary is DIA) or worst worst if you want to cut, just use a 4G as a backup. when primary down, your router or firewall will swing over the connection to the secondary.

or better, put your systems in cloud.

This post has been edited by skyblu3: Jun 16 2023, 04:22 PM
keyibukeyi
post Jun 16 2023, 03:50 PM

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SUSceo684
post Jun 16 2023, 04:02 PM

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QUOTE(skyblu3 @ Jun 16 2023, 03:31 PM)
you do not use HA with another ISP?
no BCP plan?
*
Dulu i HA with Maxshit and Time devil.gif

No internet = no gaji
hurricane21
post Jun 16 2023, 04:03 PM

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QUOTE(MR_alien @ Jun 16 2023, 03:41 PM)
go to sabah
unifi there down almost every week

the SMS keep coming in non-stop rclxub.gif
*
thats sucks, cant imagine, even internut selow abit ayam also kenot tahan liao
Roadwarrior1337
post Jun 16 2023, 04:06 PM

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QUOTE(acbc @ Jun 16 2023, 03:33 PM)
Used to last time with Maxis and Ohana. Business not so good so had to cut down on expenses. Compared to Celcom Fiber which went down for more than a week in December 2021, this is quite good already.
*
My co use maxis , digi and tm. 3 telco ha among each other to all site and branches

Only if kl nuclear will the link go down
hanzyms
post Jun 16 2023, 04:20 PM

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Celcomdigi?
Jasonist
post Jun 16 2023, 04:28 PM

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terima kasih sialcom
yushin
post Jun 16 2023, 04:37 PM

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anyone plan to do LB/HA with starlink when its available?
Momo33
post Jun 16 2023, 04:43 PM

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most probably ..
they not plan redundancy in their data network.
poor network design ??


hollyweed
post Jun 16 2023, 04:47 PM

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habisla celcom
failed.hashcheck
post Jun 16 2023, 04:47 PM

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QUOTE(hanzyms @ Jun 16 2023, 04:20 PM)
Celcomdigi?
*
QUOTE(Jasonist @ Jun 16 2023, 04:28 PM)
terima kasih sialcom
*
network still not merge
My celcom fiber still awesome today.
acbc
post Jun 16 2023, 04:54 PM

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I'm back home and the internet still down.

Oh well, still have my Huawei B818 as backup using Yoodo 20GB data plan. Gonna claim back 40 bucks from DiGi via MCMC soon.

user posted image

This post has been edited by acbc: Jun 16 2023, 04:55 PM
MR_alien
post Jun 16 2023, 04:56 PM

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QUOTE(hurricane21 @ Jun 16 2023, 04:03 PM)
thats sucks, cant imagine, even internut selow abit ayam also kenot tahan liao
*
sabah right now cannot maintain electric, water and internet...even at 90% uptime
waters
post Jun 16 2023, 04:58 PM

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Unifi still the best. Haven’t had to call them in 10 years.
SUSskyblu3
post Jun 16 2023, 05:01 PM

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QUOTE(yushin @ Jun 16 2023, 04:37 PM)
anyone plan to do LB/HA with starlink when its available?
*
why not?

LB the traffic onto a few links is good too.
TSRoofTopPrince
post Jun 16 2023, 05:02 PM

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QUOTE(acbc @ Jun 16 2023, 04:54 PM)
I'm back home and the internet still down.

Oh well, still have my Huawei B818 as backup using Yoodo 20GB data plan. Gonna claim back 40 bucks from DiGi via MCMC soon.

user posted image
*
Gonna report them already
Chrono-Trigger
post Jun 16 2023, 06:10 PM

BY SELF ONE IS DEFILED AND PURIFIED
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QUOTE(MR_alien @ Jun 16 2023, 03:41 PM)
go to sabah
unifi there down almost every week

the SMS keep coming in non-stop rclxub.gif
*
so bad?

all area or certain area only?

But electricity disruption is real there, I heard not enough supply or electricity reserves
MR_alien
post Jun 16 2023, 06:12 PM

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QUOTE(Chrono-Trigger @ Jun 16 2023, 06:10 PM)
so bad?

all area or certain area only?

But electricity disruption is real there, I heard not enough supply or electricity reserves
*
i think it hit 1 area one by one...i'm not sure what the real issue it

if u got follow TM's notice board(the one that tells u which area is now down)
sabah is always on the board...just different place every time
sexysarah1992
post Jun 16 2023, 06:14 PM

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For home Fibre, should only use Unifi or Time.

Those telco data is for mobile data only
acbc
post Jun 16 2023, 06:16 PM

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It is possible, DiGi never pay TM on time.
Chrono-Trigger
post Jun 16 2023, 06:17 PM

BY SELF ONE IS DEFILED AND PURIFIED
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QUOTE(MR_alien @ Jun 16 2023, 06:12 PM)
i think it hit 1 area one by one...i'm not sure what the real issue it

if u got follow TM's notice board(the one that tells u which area is now down)
sabah is always on the board...just different place every time
*
broken cables due to construction works?

This post has been edited by Chrono-Trigger: Jun 16 2023, 06:17 PM
kons
post Jun 16 2023, 06:19 PM

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meanwhile my unifi pro is faster than ever 850mbps
MR_alien
post Jun 16 2023, 06:20 PM

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QUOTE(Chrono-Trigger @ Jun 16 2023, 06:17 PM)
broken cables due to construction works?
*
no construction works at my area...not even road works which is why the road is so bad

the reason column there always put "others"
PJng
post Jun 16 2023, 06:26 PM

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QUOTE(hurricane21 @ Jun 16 2023, 03:25 PM)
seriously ayam used unifuck almost 7 years oredi so far never got downtime, even maintainenen they also do it at midnight with sms notification
*
My longest down time with unifi
Recent raya day, 6 days no internet
TM keep SMS me say will delay restore
sp6068
post Jun 16 2023, 06:31 PM

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TM is probably just chillin watching them suffer lol


CyberSetan
post Jun 16 2023, 06:39 PM

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must support DiGi fiber. they still new.
if dun suppork, TMnut will monopoly everything again with their shit services...

at least now TMnut got competitions - so all players must improve services.
acbc
post Jun 16 2023, 06:39 PM

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DiGi Fibre is back!

I had to restart everything.
TSRoofTopPrince
post Jun 16 2023, 07:02 PM

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QUOTE(acbc @ Jun 16 2023, 06:39 PM)
DiGi Fibre is back!

I had to restart everything.
*
Let me restart my modem.
hurricane21
post Jun 16 2023, 07:18 PM

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QUOTE(PJng @ Jun 16 2023, 06:26 PM)
My longest down time with unifi
Recent raya day, 6 days no internet
TM keep SMS me say will delay restore
*
So fucked up, they got give u rebate?
PJng
post Jun 16 2023, 07:26 PM

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QUOTE(hurricane21 @ Jun 16 2023, 07:18 PM)
So fucked up, they got give u rebate?
*
I chat to unifi, he rebate me prorate amount
If i diam2 don think got rebate
TSRoofTopPrince
post Jun 16 2023, 07:51 PM

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Confirm it's back!
pikacu
post Jun 16 2023, 08:53 PM

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QUOTE(hurricane21 @ Jun 16 2023, 03:25 PM)
seriously ayam used unifuck almost 7 years oredi so far never got downtime, even maintainenen they also do it at midnight with sms notification
*
tipu kuat ni. probably u didn'tuse 24/7.

abuthen respestive unifi downtime event aint as bad as digi this time.

yeah unifi pretty much stable
hurricane21
post Jun 16 2023, 11:00 PM

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QUOTE(PJng @ Jun 16 2023, 07:26 PM)
I chat to unifi, he rebate me prorate amount
If i diam2 don think got rebate
*
ok la got rebate, if I kena I also mcmc until they compensate me
hurricane21
post Jun 16 2023, 11:02 PM

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QUOTE(pikacu @ Jun 16 2023, 08:53 PM)
tipu kuat ni. probably u didn'tuse 24/7.

abuthen respestive unifi downtime event aint as bad as digi this time.

yeah unifi pretty much stable
*
Only midnight I didn’t use, daytime my parent use, if any problem they will spam me until I dead, night time I use, midnight all sleeping unless phone background auto update but not an issue

 

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