Great that i found this thread

Now that I have the form, now how do we go about getting the original title though as there are bound to be owners that are still on a mortgage and the title is with the bank.
Bank wants some court papers but there's none available for this exercise. There is though a "surat keizinan bertulis (bagi urusan gadaian, kaveat, pajakan)" but I have no freakin' idea if it is to be requested from the bank or there is a template from land office for the bank to sign or something.
But for those that does not have the original title charged to an active mortgage, the land officer I talked to said we may submit the application through the e-Tanah portal with the following steps, however I haven't been able to get past step 6 as I cannot click the "Teruskan Permohonan" button, somehow:
1. "Permohonan" ->
2. "Pelupusan" ->
3. Go to page 2 item #8 "PSBS - Permohonan Serahbalik Berimilik Semula" ->
4. Click "Tindakan" ->
5. Then fill in all fields to search for your plot and click "Tambah" ->
6. Check the relevant property and click "Teruskan Permohonan"
7. I was told that there are relevant fields for applicants to upload the relevant forms but I was not able to get past step 6 for unknown reasons
Please kindly update me if you are able to get past step 6