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 Maxis Charge RM10/= every month for Home Fibre

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p4n6
post Apr 20 2023, 06:25 PM

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You must have enabled it to get this sms.

For those not knowing what it is or never enable by right no need to cancel i guess
p4n6
post Apr 20 2023, 06:30 PM

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QUOTE(dblcss @ Apr 20 2023, 06:29 PM)
No didn't enable. If no cancel they will start to charge next bill April onward.
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So when you called them did they say you are indeed subscribed to it?

Cause i remember when i first use Maxis they gave private ip, then i call them to give me public ip and have to give all kinda excuse cctv la game la etc like begging them to give me …

So a bit surprised if say they will auto enable without ppl knowing …



This post has been edited by p4n6: Apr 20 2023, 06:33 PM
p4n6
post Apr 20 2023, 06:37 PM

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QUOTE(dblcss @ Apr 20 2023, 06:32 PM)
I call and they say will unsubscribed since I didn't add the the option.
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Ok so they say you indeed subscribed to it else nothing to subscribe to. So they auto subscribe for you since you never do it. But question is do you know you using a public ip before you unsubscribe?

Cause im curious when Maxis said u subscribe but do they really give you public ip?

It will be sucks if they claim u subscribe but they never provide to you and yet you need to call to unsubscribe something that they never provide…
p4n6
post Apr 20 2023, 07:04 PM

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QUOTE(IccyAsd @ Apr 20 2023, 06:44 PM)
TS please get your fact straight.

1) Public IP is not by default, Maxis comes with Private IP as default ever since they started maxis fiber, user who requested to be on public IP before this should know about it.

2) Public IP charges had been announced before Jan 2023, Maxis had given 3 months free public IP before started charging customer, SMS & Email were sent to remind public IP users.

3) Maxis can't/could not just reset everyone to default private IP, that's because the PPPOE login ID has to be change from public.maxis.com.my to home.maxis.com.my, for user who opt-out has to change these settings manually.

4) Public IP is only required if you are hosting servers/games/dmz or any port forwarding required devices/services.
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Another possibility is that Maxis simply blast that sms to everyone irrespective indeed using or not using public ip or they did it by mistake.

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