Hi,

I just bought a new Archer AX72 router to replace my AX10 router. Unfortunately, I get error No IP, More like all 0.0.0.0. When I follow the easy setup process, I get this wallgarden unifi popup in new tab.





I reset the router, tried again. I even copy pasted the settings from the AX10 to the new router. Still same problem. Do I need to turn off the modem for a long time? I did it for 2 minutes as indicated, started, still same problem. Then I proceeded with just changing the cables between my old AX10 and new AX72.

Any ideas?


Attached thumbnail(s)

WAN port is unplugged!

Else, show photo of your setup.

Connect cable from the fibre modem to the router's WAN port.

In the setup, select Unifi and enter your username and password.

If need to set-up manually, be sure to enter the correct VLAN too..

ur wan port OR lan cable got plug to WAN port or not?

Pppoe password problem

If in doubt, call tm for refresh of new password

If in doubt, check whether you missed a bill or two till got your unifi service suspended

This post has been edited by MyProLife: Apr 6 2023, 06:33 PM

Cable plugged in. Still keluar that error. Cable cabut also that error. Cuba different cables, also I say not plugged in. How?

I have the unifi login details. Aso my working AX10 router. Just copy and setting from there. Not working.

wan problem, contact tplink

Ok

check router system log for more detail.

Ok