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 Digital bank Rize, By Al Rajhi Bank

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wakalah23
post Feb 13 2024, 07:15 PM

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I did a duitnow transfer at 2am from rize to standard chartered. No trace in standard chartered as of now. However, I did another later that was went through and reached. Now waiting response from rize for the unreached transaction.
wakalah23
post Feb 13 2024, 08:30 PM

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QUOTE(nexona88 @ Feb 13 2024, 08:20 PM)
Just curious...

Why u did transfer at 2am?

Very urgent or what?

Because normally we do transaction during "normal" hours... Like 6am or 8am 😊
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Because I went to bed late 😅
wakalah23
post Feb 14 2024, 07:58 AM

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QUOTE(wakalah23 @ Feb 13 2024, 07:15 PM)
I did a duitnow transfer at 2am from rize to standard chartered. No trace in standard chartered as of now. However, I did another later that was went through and reached. Now waiting response from rize for the unreached transaction.
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Update: No money missing as all transactions appear in standard chartered next day. Actually I did 4 transactions yesterday, 3 of them received SMS and email from Standard chartered except the one at 2am.
I was just being paranoid when using Rize. I think it is standard chartered fault... Haha.
wakalah23
post Feb 14 2024, 03:30 PM

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QUOTE(nexona88 @ Feb 14 2024, 03:13 PM)
the other 3 trx what time you did???

seems like 2am Standard Chartered is "sleeping"  laugh.gif
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The other 3 are at working hours.
wakalah23
post Feb 19 2024, 11:17 AM

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QUOTE(wakalah23 @ Feb 14 2024, 07:58 AM)
Update: No money missing as all transactions appear in standard chartered next day. Actually I did 4 transactions yesterday, 3 of them received SMS and email from Standard chartered except the one at 2am.
I was just being paranoid when using Rize. I think it is standard chartered fault... Haha.
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Another update: As I reported to Rize earlier to check the transaction, they now reverse transactions. Not one but two transactions are reversed.... I'm confused as both transactions were recorded in standard chartered. What a mess.
wakalah23
post Feb 19 2024, 04:59 PM

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QUOTE(wakalah23 @ Feb 19 2024, 11:17 AM)
Another update: As I reported to Rize earlier to check the transaction, they now reverse transactions. Not one but two transactions are reversed.... I'm confused as both transactions were recorded in standard chartered. What a mess.
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Update: Called them, they told me they are undoing the 2 reverses. But still not reflect in my account.

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