Digital bank Rize, By Al Rajhi Bank
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 Aug 10 2023, 05:15 PM
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#1
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Junior Member
455 posts Joined: Jun 2012  
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Money is money. Why would you be here commenting and following this forum if you’re not into their rm20 and 5% interest?
Everyone has the right to fuss and this is a forum for people to talk about issues so others are aware. Let other people take whatever actions they want. Cmon brother 🤦♀️ |
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Nov 1 2023, 05:03 PM
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#2
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Junior Member
455 posts Joined: Jun 2012
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Do I have to complain via email or it will just be delay in interest payment?
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Nov 2 2023, 04:55 PM
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#3
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Junior Member
455 posts Joined: Jun 2012
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I’m still not getting interest thou. Sad
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Nov 2 2023, 05:26 PM
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#4
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(ronnie @ Nov 2 2023, 04:58 PM) don't be sad... many others also in the same boat... just send an email to RIZE Customer Service to get their attention just sent |
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Nov 4 2023, 05:42 PM
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#5
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(ronnie @ Nov 4 2023, 11:19 AM) Until today (4 days passed) still no October interest being credited to my account. No update to my ticket too. They just sent me back automated email that says will need 3-5 working days to work on issue and let me know again… |
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Nov 6 2023, 08:00 AM
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#6
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(Justmua @ Nov 5 2023, 10:54 PM) I called them and within a few hours already settled. I thought their CS is pretty efficient. Just sharing my experience. What hour did you called?I called at 7.48am and they let me listen to waiting music on phone for 7mins then ended my call with automated voice stating high call traffic. 😅 Totally unhappy with the service. |
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Nov 7 2023, 05:04 PM
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#7
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(ronnie @ Nov 7 2023, 04:49 PM) For me, I did receive Jul, Aug, Sep profit on the dot... Oct FAILED Same. |
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Nov 9 2023, 02:30 PM
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#8
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Junior Member
455 posts Joined: Jun 2012
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guys, i finally able to call in after some time. CS told me that they have problem with their technicals and currently doing manually to credit profit into customer acc. need to wait and they cant promised when will be done. just will drop an email to you when the profit is credited. so no email no profit credit. no need check RIZE daily.
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Nov 14 2023, 05:01 PM
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#9
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Junior Member
455 posts Joined: Jun 2012
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just got my profit oct credit just now. they didnt send me email to inform as promised....
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Nov 14 2023, 05:36 PM
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#10
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(ronnie @ Nov 14 2023, 05:33 PM) what is the posted date of the October 2023 Profit ? today |
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Nov 17 2023, 12:03 PM
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#11
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Junior Member
455 posts Joined: Jun 2012
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Mine still not yet revert thou haha. One credit on 14 and one on 15 ASoulNamedLeo and guy3288 liked this post
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Dec 1 2023, 03:19 PM
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#12
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Junior Member
455 posts Joined: Jun 2012
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I see so much chaos here. I went in and transfer all my money out. Very smooth process ah. Maybe those stuck actually try withdraw all and didn’t take account of leaving rm10 inside? I also did in multiple small transactions to avoid rm0.50 charges too.
This post has been edited by bokbokchai: Dec 1 2023, 03:30 PM Attached thumbnail(s) 
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Dec 6 2023, 09:30 AM
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#13
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(roosie @ Dec 6 2023, 09:23 AM) Still can't transfer out the last RM100. Kept getting the same error as previously mentioned. Leave rm10 inside and transfer rm90Starting to feel my account may have been shut down or flagged invalid. Will not be touching any Al-Rajhi product with a 20 foot pole from now on, even if it offers double digit interest rate. Minimum account balance need to be rm10 This post has been edited by bokbokchai: Dec 6 2023, 09:30 AM |
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Dec 9 2023, 04:49 PM
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#14
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(cwyeoh @ Dec 9 2023, 04:34 PM) Since 10.18am until now still fail, transaction hit invalid account then auto refund. Error 45? |
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Dec 9 2023, 04:54 PM
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#15
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(cwyeoh @ Dec 9 2023, 04:52 PM) I think so, now cannot transfer at all, got time out error If error 45 you need to leave rm10 balance in bank. Can’t withdraw full amount ya. Just withdraw everything and leave rm10 in bank balance.You can try it when the transfer is back online. This post has been edited by bokbokchai: Dec 9 2023, 04:55 PM |
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Mar 27 2024, 07:39 PM
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#16
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Junior Member
455 posts Joined: Jun 2012
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QUOTE(virtualgay @ Mar 27 2024, 07:27 PM) Yeah rize can leave rm10 in. take ur extra rm10 out!I have to say bye bye to Rize and leave rm20 there Moving my fund over to GX Bank for 1 month then only move back to Rize We will see how well GX Bank handle huge amount |
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