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 Digital bank Rize, By Al Rajhi Bank

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virtualgay
post Jun 8 2023, 10:47 AM

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QUOTE(badapple @ Jun 7 2023, 09:28 PM)
Am unable to login RIZE. It says "Unable to login. Please check your internet connection" while I am still able to post in lowyat  wacko.gif
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switch between data and wifi
this happen to me
then it stop happening after awhile
ziniowong
post Jun 8 2023, 11:20 AM

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didnt get any interest for the previous month...no interest for the 1st month?
1mr3tard3d
post Jun 8 2023, 12:52 PM

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QUOTE(ziniowong @ Jun 8 2023, 11:20 AM)
didnt get any interest for the previous month...no interest for the 1st month?
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unlikely, deposited on 27 April, received interest on 30 April
might wanna check with customer service?
xander2k8
post Jun 8 2023, 05:47 PM

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QUOTE(ziniowong @ Jun 8 2023, 11:20 AM)
didnt get any interest for the previous month...no interest for the 1st month?
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Check with Rize CS as unlikely unless your interest is less than 0.01
leo99
post Jun 12 2023, 07:37 AM

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just created my account and deposited rm20 as instructed. Wanna ask if that means successful account opening already? Or still need to wait for confirmation email/sms?
jhlou
post Jun 12 2023, 09:21 AM

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QUOTE(leo99 @ Jun 12 2023, 07:37 AM)
just created my account and deposited rm20 as instructed. Wanna ask if that means successful account opening already? Or still need to wait for confirmation email/sms?
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Try login now, should be successful
xander2k8
post Jun 12 2023, 01:27 PM

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QUOTE(leo99 @ Jun 12 2023, 07:37 AM)
just created my account and deposited rm20 as instructed. Wanna ask if that means successful account opening already? Or still need to wait for confirmation email/sms?
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If you can login into the app by all means it is successful


This post has been edited by xander2k8: Jun 12 2023, 01:29 PM
ziniowong
post Jun 14 2023, 04:30 PM

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QUOTE(xander2k8 @ Jun 8 2023, 05:47 PM)
Check with Rize CS as unlikely unless your interest is less than 0.01
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seems like they forget to credit.
dah 2023 still doing it manually?
xander2k8
post Jun 14 2023, 04:48 PM

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QUOTE(ziniowong @ Jun 14 2023, 04:30 PM)
seems like they forget to credit.
dah 2023 still doing it manually?
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We all got ours already maybe they carry forwards to the next month for yours as I think you better check with CS on why

Banks will still do manually for some 🤦‍♀️ particularly PBB
FGG28
post Jun 14 2023, 08:40 PM

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QUOTE(ziniowong @ Jun 8 2023, 11:20 AM)
didnt get any interest for the previous month...no interest for the 1st month?
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Check your transaction history for both Savings Account and Savings Pot if you have.
virtualgay
post Jun 15 2023, 09:53 AM

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QUOTE(FGG28 @ Jun 14 2023, 08:40 PM)
Check your transaction history for both Savings Account and Savings Pot if you have.
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yes i agree with you cause i kena before
i put like 5k in saving pot for a first 25 days then suddenly need use money
so move it back to the normal saving account
then withdraw like 4.7k left RM300
then suddenly end of the month i saw how come my interest is so little
then i check saving pot, the interest is there... phew!!
ziniowong
post Jun 15 2023, 01:29 PM

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QUOTE(FGG28 @ Jun 14 2023, 08:40 PM)
Check your transaction history for both Savings Account and Savings Pot if you have.
*
QUOTE(virtualgay @ Jun 15 2023, 09:53 AM)
yes i agree with you cause i kena before
i put like 5k in saving pot for a first 25 days then suddenly need use money
so move it back to the normal saving account
then withdraw like 4.7k left RM300
then suddenly end of the month i saw how come my interest is so little
then i check saving pot, the interest is there... phew!!
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interest not there...they need a few days to chheck
songokujames
post Jun 20 2023, 01:03 PM

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Is there any annual fee for the debit card? If I dint activated, I will not be charged?
CharmaineLee80
post Jun 20 2023, 05:27 PM

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Anyone encounter issue to login Rize app today?

user posted image
CyberKewl
post Jun 20 2023, 05:32 PM

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same. must be on some maintenance..
applesmiley
post Jun 20 2023, 09:29 PM

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QUOTE(CharmaineLee80 @ Jun 20 2023, 05:27 PM)
Anyone encounter issue to login Rize app today?

user posted image
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I can login now

Jason
post Jun 20 2023, 11:15 PM

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Can anyone transfer money in to your Rize account? I try transfer from 2 different banks also don’t work.
spyrr
post Jun 21 2023, 12:46 AM

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QUOTE(Jason @ Jun 20 2023, 11:15 PM)
Can anyone transfer money in to your Rize account? I try transfer from 2 different banks also don’t work.
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Can. No issue. What kind of error did you see from your bank?
xander2k8
post Jun 21 2023, 05:30 AM

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QUOTE(songokujames @ Jun 20 2023, 01:03 PM)
Is there any annual fee for the debit card? If I dint activated, I will not be charged?
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Yes there is

QUOTE(CharmaineLee80 @ Jun 20 2023, 05:27 PM)
Anyone encounter issue to login Rize app today?

user posted image
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It happened once in a while 🤦‍♀️ but a call to their CS and report it will be fixed quite immediately
songokujames
post Jun 21 2023, 09:10 AM

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QUOTE(xander2k8 @ Jun 21 2023, 05:30 AM)
Yes there is
It happened once in a while 🤦‍♀️ but a call to their CS and report it will be fixed quite immediately
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I just call to the customer service and the staff said it is waived for first and the next year

This post has been edited by songokujames: Jun 21 2023, 09:14 AM

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