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 Digital bank Rize, By Al Rajhi Bank

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xander2k8
post Apr 12 2023, 03:46 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:33 PM)
i applied just now and approved already so fast
top up rm100 try2
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You where need to deposit one mr Razak 😂
nexona88
post Apr 12 2023, 03:56 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:25 PM)
Dear

Thank you for reaching out to us.

Kindly be informed that currently the RM10 issuance fee for Rize debit card is waived for the first 5,000 customers.
The annual fees for debit card is RM10.
The replacement fees for debit card is RM12.

There are no other fees charged for Rize account.

You may refer to this link for more information about Rize: https://www.rize.com.my/index.php/support#faq
Warm Regards,

send email @3.05pm reply within 10 min @3.14pm, kinda prompt eh
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not many applied???

still less than 5k openings???

that's weird...
Mr. Najib Razak
post Apr 12 2023, 04:01 PM

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QUOTE(nexona88 @ Apr 12 2023, 03:56 PM)
not many applied???

still less than 5k openings???

that's weird...
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maybe not laku? XD
anyway i applied cuz the debit card design damn nice
and it seems like the visa wording is embossed de
confusedway
post Apr 12 2023, 04:13 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 04:01 PM)
maybe not laku? XD
anyway i applied cuz the debit card design damn nice
and it seems like the visa wording is embossed de
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the Visa logo is not the printed type...
Mr. Najib Razak
post Apr 12 2023, 06:12 PM

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QUOTE(confusedway @ Apr 12 2023, 04:13 PM)
the Visa logo is not the printed type...
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yeah embossed right?
like some credit card pop up de right?
BWassup
post Apr 12 2023, 06:37 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:33 PM)
i applied just now and approved already so fast
top up rm100 try2
*
I'.m at account opening on the app. First step - sign up & ID verification not moving already 5 minutes! confused.gif

25 minutes still not moving. cry.gif

Anyone else having this problem?

This post has been edited by BWassup: Apr 12 2023, 06:56 PM
Mr. Najib Razak
post Apr 12 2023, 07:11 PM

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QUOTE(BWassup @ Apr 12 2023, 06:37 PM)
I'.m at account opening on the app. First step - sign up & ID verification not moving already 5 minutes! confused.gif

25 minutes still not moving.  cry.gif

Anyone else having this problem?
*
maybe its ur connection issue?
try switching to data or other wifi
xander2k8
post Apr 12 2023, 08:19 PM

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QUOTE(BWassup @ Apr 12 2023, 06:37 PM)
I'.m at account opening on the app. First step - sign up & ID verification not moving already 5 minutes! :confused:

25 minutes still not moving.  cry.gif

Anyone else having this problem?
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Using IOS or Android?

Seems like the ID capture embedded in the app it is not working properly 🤦‍♀️
BWassup
post Apr 12 2023, 09:07 PM

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QUOTE(xander2k8 @ Apr 12 2023, 08:19 PM)
Using IOS or Android?

Seems like the ID capture embedded in the app it is not working properly 🤦‍♀️
*
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
xander2k8
post Apr 12 2023, 09:13 PM

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QUOTE(BWassup @ Apr 12 2023, 09:07 PM)
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
*
I know a few ppl whose having this problems but on IOS

Yes it is the app problem with id recognition capture embedded with it failed 🤦‍♀️

It should be secured enough on the app but with the potential for them to cross sell your personal details don’t count it for it to be useful enough as a few have reported to received 3rd party marketing call after registering
Mr. Najib Razak
post Apr 12 2023, 09:59 PM

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QUOTE(BWassup @ Apr 12 2023, 09:07 PM)
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
*
I’m on iOS and everything was fine
BWassup
post Apr 12 2023, 10:49 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 09:59 PM)
I’m on iOS and everything was fine
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Xander2k8 reported same problem with some IOS users.

Maybe too many applicants made it koyak.

Will try again tomorrow. Hope they resolve the issue quickly.

This post has been edited by BWassup: Apr 12 2023, 10:50 PM
xander2k8
post Apr 13 2023, 02:45 AM

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QUOTE(BWassup @ Apr 12 2023, 10:49 PM)
Xander2k8 reported same problem with some IOS users.

Maybe too many applicants made it koyak.

Will try again tomorrow. Hope they resolve the issue quickly.
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Not me having the issue but I know a few ppl with their iPhone having the issue

It seems like capture software problem end not fully integrated well with the app
BWassup
post Apr 13 2023, 10:16 AM

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QUOTE(BWassup @ Apr 12 2023, 09:07 PM)
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
*
The call centre requested for screenshots, and their technical team will look into it.
BWassup
post Apr 13 2023, 12:07 PM

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QUOTE(BWassup @ Apr 13 2023, 10:16 AM)
The call centre requested for screenshots, and their technical team will look into it.
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It seems the problem is my font size was too big.

If you are having the same problem as me, this can be adjusted in Phone. Settings => Display => Font Size.

After adjustment, you should be able to see the "Sign Up Now" box as in the image below:

user posted image

I managed to submit my account opening, and awaiting approval biggrin.gif
BWassup
post Apr 13 2023, 03:53 PM

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The Duitnow transfer limit is RM50k.

Is there any way to withdraw funds in excess of RM50k, e.g. via Banker's Cheque or RENTAS OTC? There does not seem to be any information on this in the website.
cklimm
post Apr 13 2023, 05:03 PM

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QUOTE(BWassup @ Apr 13 2023, 03:53 PM)
The Duitnow transfer limit is RM50k.

Is there any way to withdraw funds in excess of RM50k, e.g. via Banker's Cheque or RENTAS OTC? There does not seem to be any information on this in the website.
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I doubt Al Rajhi physical bank will entertain Rize, so either do it in multiple days of 50k or, just dont put too much loh.
BWassup
post Apr 13 2023, 05:29 PM

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QUOTE(cklimm @ Apr 13 2023, 05:03 PM)
I doubt Al Rajhi physical bank will entertain Rize, so either do it in multiple days of 50k or, just dont put too much loh.
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Yeah. Anyway, hesitate to put too much into digital banking. But it would be nice to put say 100k in it as a parking account to earn FD-like rates, pending redeployment of funds when opportunity arises, instead of locking it up directly in FD. Great flexibility thumbsup.gif
raptor_cZn
post Apr 14 2023, 12:24 AM

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Do I need to wait before I can make transfers out after activation and depositing the RM20?

The transfer button seems grayed out on my app sweat.gif
rahtid
post Apr 14 2023, 12:53 AM

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QUOTE(raptor_cZn @ Apr 14 2023, 12:24 AM)
Do I need to wait before I can make transfers out after activation and depositing the RM20?

The transfer button seems grayed out on my app  sweat.gif
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works for me, maybe just wait another day if you just transfer in.

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