Ahhh...

This part I'm worried
.ask for IC & DOB

Sometime will ask, sometime will no ask, i think the verification question is random

Good idea. I checked for latest statement in the app, it says not available. Anyone managed to get April statement??

I only reach them on their 1800 number
The spam issue is never ending

Only fraud protection team uses mobile number 🤦‍♀️ otherwise how to cover 24/7 🤦‍♀️

Official CS will be 1800 number banking hours only

BNM would have approved those numbers and how they operate otherwise they won’t able to get the PIDM protection

This post has been edited by xander2k8: May 5 2023, 04:06 PM

Can only delete notification individually. Don't have 'select all' option to delete

got such thing???

if 24/7
then better have 1 central place with common number... like some call center... operating 24/7

Fraud Hotline (24/7)
+6016 299 5333 (Local & overseas) 🤦‍♀️

The reason why they also mobile number so that can cover for overseas usage and fraud as well 🤦‍♀️

Why would they be bothering with call centre when their Fraud Prevention team can work remotely 🤦‍♀️ while setting up call centre instead will costs more and the cost will pass it down to you instead 🤦‍♀️

Yup, this is the 2nd 016 number that I got called from

More like cost saving....

WFH ohh...
Probably yes 😅

As long you store the number on your phone then it is easy to recognise

Of course for digibank to survive 🤦‍♀️ cost is the most important followed by talent retention hence it is more cost effective to hire staffs and make them odd hours from their comforts of home 🤦‍♀️

Just wait for GXS for sometime late this year as their primary competition

Hi , just want to check anyone encounter the issue ( stuck at confirming address ) for debit card ordering screen ?

Yes it is normal

Try again later and after received the card contact CS again for manual activation on the app end

i wish rize give us 4.25%

-------------------------------------------
another topic - who hold a saving account with AlRajhi bank? If yes, do you see your Rize account in your AlRajhi Online banking? I kinda curious saja...

...and increase the First RM 5000 eligible become RM 50,000 better

500k best

But PIDM only cover RM 250k

any other investment giving guaranteed 5% coverage with PIDM coverage?

Yes. EPF.

So far only EPF investment will guaranteed you average 4-6% return with bankruptcy protection. If EPF bankrupt, govt will pay you .

wrong