I was planning to go to TM point to terminate my fibre service and talked to a Unifi staff via live chat regarding which branch I can go to do the process so that I can avoid the 30 days notice BS and return the equipment. Then, she told me the following:

1. No need to return any equipment anymore after contract ended.
2. Termination will be effective within 30 days. (So, no more 30-days notice)

Are the policies changed that are now friendlier to their customer?
Just want to verify so that there is no misinformation from the customer service (it happens sometimes) and I have to go through more hustles if it happened.