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 is ISO certification waste of money?

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TSDuFfz
post Mar 5 2023, 01:28 PM, updated 3y ago

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Please discuss..
NautilusBW
post Mar 5 2023, 01:30 PM

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yes, total waste of money
raymancantona
post Mar 5 2023, 01:31 PM

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How to differentiate cap ayam product/service?
SUSCincai lar
post Mar 5 2023, 01:32 PM

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my ISO image file converter is free apps,.. no need to pay,..
TSDuFfz
post Mar 5 2023, 01:33 PM

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QUOTE(raymancantona @ Mar 5 2023, 01:31 PM)
How to differentiate cap ayam product/service?
*
Sorry, i dont mean those big conglomerate, i mean for medium to small size businesses.
A little research into the certification that its quite expensive to maintain.
SUSKaya Butter Toast
post Mar 5 2023, 01:33 PM

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Not really.

I find it useful
TSDuFfz
post Mar 5 2023, 01:35 PM

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QUOTE(Kaya Butter Toast @ Mar 5 2023, 01:33 PM)
Not really.

I find it useful
*
Please elaborate, im taking perspective from a construction service business.
NautilusBW
post Mar 5 2023, 01:36 PM

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It's just a scam.

Even those big big companies don't actually practise their ISO SOPs.

Then 1 month before renew, do all "fake" documents to show auditor to pass.

SOPS said need proper DO, some even just use receipt from books bought at bookstore. And yes these are big big huge companies.

Not cheap to maintain, and price suka suka hantam, not regulated whatsoever...


smallcrab
post Mar 5 2023, 01:38 PM

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QUOTE(NautilusBW @ Mar 5 2023, 01:36 PM)
It's just a scam.

Even those big big companies don't actually practise their ISO SOPs.

Then 1 month before renew, do all "fake" documents to show auditor to pass.

SOPS said need proper DO, some even just use receipt from books bought at bookstore. And yes these are big big huge companies.

Not cheap to maintain, and price suka suka hantam, not regulated whatsoever...
*
Agree, damn true.
hcmalaya
post Mar 5 2023, 01:39 PM

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If u have a system in place, then will have clear sop for every process to follow… easier for internal process with clear flow

If u want do biz with MNCs
The supply chain mgr usually survey for few potential suppliers
If basic ISO9001 pun tak ada… dont dream get this biz lo

If u are hardcore chinaman sdn bhd
Then waste of money
Kekwa
NautilusBW
post Mar 5 2023, 01:40 PM

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QUOTE(hcmalaya @ Mar 5 2023, 01:39 PM)
If u have a system in place, then will have clear sop for every process to follow… easier for internal process with clear flow

If u want do biz with MNCs
The supply chain mgr usually survey for few potential suppliers
If basic ISO9001 pun tak ada… dont dream get this biz lo

If u are hardcore chinaman sdn bhd
Then waste of money
Kekwa
*
This is no longer true, last time yes.

now you think supply chain easy to find?

Don't like find others, then die die end up go back to those without ISO, due to cannot find supply,

TSDuFfz
post Mar 5 2023, 01:40 PM

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QUOTE(NautilusBW @ Mar 5 2023, 01:36 PM)
It's just a scam.

Even those big big companies don't actually practise their ISO SOPs.

Then 1 month before renew, do all "fake" documents to show auditor to pass.

SOPS said need proper DO, some even just use receipt from books bought at bookstore. And yes these are big big huge companies.

Not cheap to maintain, and price suka suka hantam, not regulated whatsoever...
*
What kind of resources require to maintain such certification?
TSDuFfz
post Mar 5 2023, 01:42 PM

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QUOTE(hcmalaya @ Mar 5 2023, 01:39 PM)
If u have a system in place, then will have clear sop for every process to follow… easier for internal process with clear flow

If u want do biz with MNCs
The supply chain mgr usually survey for few potential suppliers
If basic ISO9001 pun tak ada… dont dream get this biz lo

If u are hardcore chinaman sdn bhd
Then waste of money
Kekwa
*
Isn't the delivery final product / services matters most? Also the profile & experience of a service provider.
NautilusBW
post Mar 5 2023, 01:42 PM

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QUOTE(DuFfz @ Mar 5 2023, 01:40 PM)
What kind of resources require to maintain such certification?
*
Depends on your scope pf work.

Usually it starts from incoming all the way to outgoing...purchasing...delivery...packing...

You need ask your auditor for advise.

But since most just want money, hantam you big big quotation, then train you 3-4 weeks, then depends on you can cope or not.


Starbucki
post Mar 5 2023, 01:43 PM

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its just another excuse for iso trainers to peddle their no problem kita bikin problem kind of training
TSDuFfz
post Mar 5 2023, 01:44 PM

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QUOTE(NautilusBW @ Mar 5 2023, 01:42 PM)
Depends on your scope pf work.

Usually it starts from incoming all the way to outgoing...purchasing...delivery...packing...

You need ask your auditor for advise.

But since most just want money, hantam you big big quotation, then train you 3-4 weeks, then depends on you can cope or not.
*
Its true, the quotation is quite hefty hmm.gif
hcmalaya
post Mar 5 2023, 01:44 PM

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QUOTE(NautilusBW @ Mar 5 2023, 01:40 PM)
This is no longer true, last time yes.

now you think supply chain easy to find?

Don't like find others, then die die end up go back to those without ISO, due to cannot find supply,
*
Depend which biz sector u in
Oil n gas, semicon ISO9001 is minimum
Automotive TS
Aerospace AS

When ayam was SQE decades ago
Ayam always disqualify suppliers who dont have ISO
Used to be the hardcore lead auditor annoying every bosses
Kekwa
NautilusBW
post Mar 5 2023, 01:45 PM

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QUOTE(DuFfz @ Mar 5 2023, 01:44 PM)
Its true, the quotation is quite hefty  hmm.gif
*
The quotation is for training is it?

Then 1st year certification is expensive, 2nd and 3rd is cheap, maybe 50% or less, then you start all over again on 4th year.

Merry go round of nonsense.

Nowadays account system damm powerful, example Autocount, everything is recorded inside and easy to use.


NautilusBW
post Mar 5 2023, 01:47 PM

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QUOTE(hcmalaya @ Mar 5 2023, 01:44 PM)
Depend which biz sector u in
Oil n gas, semicon ISO9001 is minimum
Automotive TS
Aerospace AS

When ayam was SQE decades ago
Ayam always disqualify suppliers who dont have ISO
Used to be the hardcore lead auditor annoying every bosses
Kekwa
*
yes got minimum, but nowadays unless you are the Main con supporting to customer, you don't need it.

Since many sub cons down the pyramid.

I supply to Aerospace MRO, and I don't have ISO or AS or that what IATF ?

This post has been edited by NautilusBW: Mar 5 2023, 01:47 PM
TSDuFfz
post Mar 5 2023, 01:47 PM

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QUOTE(NautilusBW @ Mar 5 2023, 01:45 PM)
The quotation is for training is it?

Then 1st year certification is expensive, 2nd and 3rd is cheap, maybe 50% or less, then you start all over again on 4th year.

Merry go round of nonsense.

Nowadays account system damm powerful, example Autocount, everything is recorded inside and easy to use.
*
Its like kopi O lesen, the auditor quote for RMxx but they will handle everything. Still, every year few K's.
NautilusBW
post Mar 5 2023, 01:48 PM

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QUOTE(DuFfz @ Mar 5 2023, 01:47 PM)
Its like kopi O lesen, the auditor quote for RMxx but they will handle everything. Still, every year few K's.
*
Yaiks, this is dangerous, if something happen your company might be blacklisted by the CB (Certification Body)


Starbucki
post Mar 5 2023, 01:49 PM

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QUOTE(DuFfz @ Mar 5 2023, 01:47 PM)
Its like kopi O lesen, the auditor quote for RMxx but they will handle everything. Still, every year few K's.
*
means the auditor kautim your documents for you?
Satori 14118a
post Mar 5 2023, 01:49 PM

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Depends who you want to peddle your services to lah.

Kalau ada ISO pun buat susah how your real business gets done also no use.
TSDuFfz
post Mar 5 2023, 01:51 PM

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QUOTE(NautilusBW @ Mar 5 2023, 01:48 PM)
Yaiks, this is dangerous, if something happen your company might be blacklisted by the CB (Certification Body)
*
Yeaps, but they offered it in the first place. Am looking into the proper way of applying & maintaining. Seems like resource dependent. I mean need to hire more people to make it look good.
miseralim
post Mar 5 2023, 01:51 PM

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4 year cycle, year 1 certification, year 2,3,4, surveillance, never ending cycle. Certification cost more, and it depends on your company size, they'll charge you by man-day.

Tedious yes, redundant yes, but once you get the hang of it, its just like clockwork.
TSDuFfz
post Mar 5 2023, 01:51 PM

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QUOTE(Starbucki @ Mar 5 2023, 01:49 PM)
means the auditor kautim your documents for you?
*
Yea..
TSDuFfz
post Mar 5 2023, 01:52 PM

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QUOTE(Satori 14118a @ Mar 5 2023, 01:49 PM)
Depends who you want to peddle your services to lah.

Kalau ada ISO pun buat susah how your real business gets done also no use.
*
Honestly we are doing well bidding for works etc. just that this 1 specific client asking why dont have ISO / OHSAS certification.
Well i said our org is not big enough to hire many people to maintain it. We are doing civil works by the way.
We only hire base on project / contractual needs.

This post has been edited by DuFfz: Mar 5 2023, 01:53 PM
raymancantona
post Mar 5 2023, 01:53 PM

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QUOTE(DuFfz @ Mar 5 2023, 01:33 PM)
Sorry, i dont mean those big conglomerate, i mean for medium to small size businesses.
A little research into the certification that its quite expensive to maintain.
*
im pretty sure if SME's client that demand ISO quality services would expecting to pay higher
netmatrix
post Mar 5 2023, 01:54 PM

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Dealt with a manufacturing company that has ISO certification. TONS OF PAPER WORK and covers many many things including work flow. High costs.

It is useful if you have business with INTERNATIONAL companies. That means they can skip a lot of certification requirements needed to do business with them. As close as Singapore & Thailand.

The bad is product and services costs will be much higher. So you will have a hard time getting chinaman business due to high costs, unless they are reselling/ repacking your business as part of theirs. so in their final presentation, they might say,

"products/ services are developed/ produced/ deployed in conjunction with ISO certified company." whistling.gif


ikankering
post Mar 5 2023, 01:56 PM

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that factory owner problem.
lawliet88
post Mar 5 2023, 01:58 PM

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This year auditor come more like site visit watch watch then ciao edy kek
TSDuFfz
post Mar 5 2023, 02:04 PM

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QUOTE(lawliet88 @ Mar 5 2023, 01:58 PM)
This year auditor come more like site visit watch watch then ciao edy kek
*
Must be nice food you provided for them tongue.gif
TSDuFfz
post Mar 5 2023, 02:06 PM

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QUOTE(raymancantona @ Mar 5 2023, 01:53 PM)
im pretty sure if SME's client that demand ISO quality services would expecting to pay higher
*
Well to me, the price that we quote is what we can deliver to them. Using your logic, my quote will definitely be lower than other certified company.
Increase the winning chance? laugh.gif
alexchew_2020
post Mar 5 2023, 02:10 PM

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if got iso mean your product n quality is maintained well. in all aspect. cause most of the stuff need documented n records
CarroTT
post Mar 5 2023, 02:25 PM

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Iso really useless and irrelevant nowadays
BS8110
post Mar 5 2023, 02:28 PM

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Depends.

For company that need business from larger corporation, may need to have ISO as requirement to do business.

For company that others really want to work with you, no need also can.
TSDuFfz
post Mar 5 2023, 02:30 PM

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QUOTE(BS8110 @ Mar 5 2023, 02:28 PM)
Depends.

For company that need business from larger corporation, may need to have ISO as requirement to do business.

For company that others really want to work with you, no need also can.
*
Can give tips how to answer if a large corporation asks why u dont get ISO certification? icon_question.gif
Starbucki
post Mar 5 2023, 02:37 PM

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QUOTE(DuFfz @ Mar 5 2023, 02:30 PM)
Can give tips how to answer if a large corporation asks why u dont get ISO certification?  icon_question.gif
*
Just like people who only have SPM but like to say they come from University of Hard Knocks

lol
blek
post Mar 5 2023, 02:41 PM

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Last time my old company wanna get tobacco corp Business, they ask for ISO
blek
post Mar 5 2023, 02:42 PM

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ISO is for show only. It's like spend hours of meeting everyday but work no progress.
TSDuFfz
post Mar 5 2023, 02:46 PM

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QUOTE(Starbucki @ Mar 5 2023, 02:37 PM)
Just like people who only have SPM but like to say they come from University of Hard Knocks

lol
*
Meaning?
Rusty Nail
post Mar 5 2023, 02:49 PM

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Only if it's required by law
SUSKaya Butter Toast
post Mar 5 2023, 03:02 PM

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when you get more of this certification, more business more willing to do business with you, customer also feel satisfied.


TSDuFfz
post Mar 5 2023, 03:07 PM

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QUOTE(Kaya Butter Toast @ Mar 5 2023, 03:02 PM)
when you get more of this certification, more business more willing to do business with you, customer also feel satisfied.
*
But i do civil / construction works, cut throat industry, cheap No.1 .
SUSChosen one
post Mar 5 2023, 03:10 PM

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i trust superbrand
Yveatel
post Mar 5 2023, 03:23 PM

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QUOTE(DuFfz @ Mar 5 2023, 03:07 PM)
But i do civil / construction works, cut throat industry, cheap No.1 .
*
I support. When talk about ISO, construction company will try to fulfill the so called requirement, ignoring the purpose of ISO in thr first place. Design drawing can become As Built Drawing. Get someone to sign. Change title block jau kau tim. Those files stay forever in cabinet. Wola~ we are good ISO company.
TSDuFfz
post Mar 5 2023, 03:25 PM

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QUOTE(Yveatel @ Mar 5 2023, 03:23 PM)
I support. When talk about ISO, construction company will try to fulfill the so called requirement, ignoring the purpose of ISO in thr first place. Design drawing can become As Built Drawing. Get someone to sign. Change title block jau kau tim. Those files stay forever in cabinet. Wola~ we are good ISO company.
*
Anything under the sun can jalan selagi boleh laugh.gif
Like i mention ISO not cheap to maintan, construction business, unless you are well connected sentiasa ada job, then ok. Like 90% of companies once in a blue moon dapat job sedang-sedang
NautilusBW
post Mar 5 2023, 03:43 PM

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QUOTE(DuFfz @ Mar 5 2023, 02:30 PM)
Can give tips how to answer if a large corporation asks why u dont get ISO certification?  icon_question.gif
*
What you can do is just do 1 year ISO, then stop it.

You continue to do the SOPs and procedures, when customer audit you, they know you have things in order.

Many do like this also.

Cause maintain it not cheap in this type of economy.

During MCO, many many not continue it and now still can get the business.


TSDuFfz
post Mar 5 2023, 03:46 PM

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QUOTE(NautilusBW @ Mar 5 2023, 03:43 PM)
What you can do is just do 1 year ISO, then stop it.

You continue to do the SOPs and procedures, when customer audit you, they know you have things in order.

Many do like this also.

Cause maintain it not cheap in this type of economy.

During MCO, many many not continue it and now still can get the business.
*
Good idea also.
Chisinlouz
post Mar 5 2023, 03:47 PM

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Does ISO include agriculture sector? Specifically animal feed.
Red_rustyjelly
post Mar 5 2023, 03:53 PM

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QUOTE(DuFfz @ Mar 5 2023, 01:28 PM)
Please discuss..
*
I do export business to many countries. At first many friends who are in the same industry hated the process and thought it is waste of time. i dont blame them because they do not see further down the road.

if you are exporting to countries. some import regulations in respective countries require this paper. Therefore it is hard to get.

And it wasn't that of a bad idea because it purchaser will filter out ah chu ah kao who wanted to export out to the countries without any declaration or cert. aka white label people who think they can put anything in a bag, print the label using home printer and export to USA.

I think is very functional for export business. Local I produce sell to local market i think not so usefull.

This post has been edited by Red_rustyjelly: Mar 5 2023, 03:54 PM
TSDuFfz
post Mar 5 2023, 03:55 PM

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QUOTE(Chisinlouz @ Mar 5 2023, 03:47 PM)
Does ISO include agriculture sector? Specifically animal feed.
*
I think yes..
SUSKaya Butter Toast
post Mar 5 2023, 04:06 PM

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QUOTE(DuFfz @ Mar 5 2023, 03:07 PM)
But i do civil / construction works, cut throat industry, cheap No.1 .
*
IT different i guess
netmatrix
post Mar 5 2023, 04:09 PM

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QUOTE(NautilusBW @ Mar 5 2023, 03:43 PM)
What you can do is just do 1 year ISO, then stop it.

You continue to do the SOPs and procedures, when customer audit you, they know you have things in order.

Many do like this also.

Cause maintain it not cheap in this type of economy.

During MCO, many many not continue it and now still can get the business.
*
I also encountered this 15 years ago. laugh.gif
Selectt
post Mar 5 2023, 04:26 PM

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so many type of ISO, which type u tokking about
Quantum Geist
post Mar 5 2023, 04:27 PM

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Business to business, yes it's useful, sometimes contracts even makes it mandatory.

This post has been edited by Quantum Geist: Mar 5 2023, 04:32 PM
raymancantona
post Mar 5 2023, 04:37 PM

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QUOTE(DuFfz @ Mar 5 2023, 02:06 PM)
Well to me, the price that we quote is what we can deliver to them. Using your logic, my quote will definitely be lower than other certified company.
Increase the winning chance?  laugh.gif
*
QUOTE(DuFfz @ Mar 5 2023, 03:07 PM)
But i do civil / construction works, cut throat industry, cheap No.1 .
*
I can agak the purpose of this thread ledi, we same industry biggrin.gif

nak tak nak long run must have some sort of standard la if want to grow

but at the moment other construction company also pakai cable to get project one hahaha


Chisinlouz
post Mar 5 2023, 05:18 PM

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QUOTE(DuFfz @ Mar 5 2023, 03:55 PM)
I think yes..
*
Can u recommend which company provide this service? If i wanna make it for my biz. Thanks
ikankering
post Mar 5 2023, 09:06 PM

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QUOTE(raymancantona @ Mar 5 2023, 01:31 PM)
How to differentiate cap ayam product/service?
*
good factory standard.
TSDuFfz
post Mar 6 2023, 12:22 AM

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QUOTE(raymancantona @ Mar 5 2023, 04:37 PM)
I can agak the purpose of this thread ledi, we same industry  biggrin.gif

nak tak nak long run must have some sort of standard la if want to grow

but at the moment other construction company also pakai cable to get project one hahaha
*
Sad right...
pakmulau
post Mar 6 2023, 01:05 AM

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if your product involved laboratory process or any scientific equipment then ISO 17025 certificate is a must. traceability is a key to audit when anything gone wrong.
TSDuFfz
post Mar 6 2023, 02:32 PM

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QUOTE(Chisinlouz @ Mar 5 2023, 05:18 PM)
Can u recommend which company provide this service? If i wanna make it for my biz. Thanks
*
There are loads of them. I dont wana spill the beans.
Chisinlouz
post Mar 6 2023, 02:51 PM

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QUOTE(DuFfz @ Mar 6 2023, 02:32 PM)
There are loads of them. I dont wana spill the beans.
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Pm me. Prefer those who chase after client than I have to chase them when Im paying.
Manuk1188
post Mar 6 2023, 02:54 PM

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i once saw a few colleague joined that so-called department for ISO & document control ..... end up only hard work during the audit, paper work submission to BOD/Management -- then the rest makan, surfing internet and the end .... they asked u to update and continue the ISO -- gaji buta, for 3 years, during pandemic - dunno what ? ISO also done online, audit done online too !! omg ...
upcars
post Mar 6 2023, 02:59 PM

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QUOTE(Chisinlouz @ Mar 5 2023, 03:47 PM)
Does ISO include agriculture sector? Specifically animal feed.
*
iso9001 is documentation. relevant for all industries.

iso 22000 is for food industry, it includes animal feed
iso 22002 is prp
iso 14000 is for greentech


anyway i insert brochure for u for your reference. not many consultant in msia will handle agri iso. nextac is a good consulting firm.


i know this coz i supply stikers to range pharma in sg buloh.


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Attached File  PUB100412.pdf ( 924.99k ) Number of downloads: 8
Chisinlouz
post Mar 6 2023, 03:01 PM

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QUOTE(upcars @ Mar 6 2023, 02:59 PM)
iso9001 is documentation. relevant for all industries.

iso 22000 is for food industry, it includes animal feed
iso 22002 is prp
iso 14000 is for greentech
anyway i insert brochure for u for your reference. not many consultant in msia will handle agri iso. nextac is a good consulting firm.
i know this coz i supply stikers to range pharma in sg buloh.
*
Thanks man.
upcars
post Mar 6 2023, 03:03 PM

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i dunno if sgs will certify these in malaysia but i do know range pharma uses the korean TUV SUD .

all the best
premier239
post Mar 6 2023, 03:06 PM

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ISO verification is a big joke here, there are even agents out there provide services to help gaotim the docs 1-2months before ISO come do annual review

normal days, companies wont follow the ISO SOP
acap_p
post Mar 6 2023, 03:10 PM

Getting Started
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Junior Member
53 posts

Joined: Feb 2008
For companies to show their mettle on paper, it's worth the buck.

If you expect to really make use of the system and fly high performing all the time. Not likely. Especially in a very large scale company.

Smaller or Medium sized company may benefit from the standardisation, but without the right, competent people, it will likely go back to situation above.

The possible downside of having a management system, is people don't do anything and blames it all on a so called poor system, yet don't do anything to change the status quo. Myself included. As long as it doesn't affect my mental and financial health. Let it be.
TSDuFfz
post Mar 7 2023, 01:58 PM

Casual
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Junior Member
429 posts

Joined: Apr 2008


QUOTE(Manuk1188 @ Mar 6 2023, 02:54 PM)
i once saw a few colleague joined that so-called department for ISO & document control ..... end up only hard work during the audit, paper work submission to BOD/Management -- then the rest makan, surfing internet and the end .... they asked u to update and continue the ISO -- gaji buta, for 3 years, during pandemic - dunno what ? ISO also done online, audit done online too !! omg ...
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Expensive...

 

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