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 (Advice) Unifi Router Upgrade, Unifi Home Broadband

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minano0001
post Mar 1 2023, 12:12 PM

On my way
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Junior Member
540 posts

Joined: Mar 2016
QUOTE(oathless @ Mar 1 2023, 11:57 AM)
Hi Sifus,

As per title, my home is using Unifi 100 Mbps package.

Internet like snail (to connect, surfing so slow). Unifi technician came home and suggest I upgrade the stock Unifi router as below picture.

Model: TP Link, Archer C1200

user posted image

user posted image
Is this router the cause of the slow-ness?

And if upgrade, can recommend what brand and model the best?

Thanks in advance.
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how slow is slow? what is the problem? that router shouldnt be slow. u need to identify the problem first before changing router. if u are not getting 100mbps u can call unifi to complain
minano0001
post Mar 1 2023, 12:48 PM

On my way
****
Junior Member
540 posts

Joined: Mar 2016
QUOTE(oathless @ Mar 1 2023, 12:33 PM)
1. Mostly slow for device to connect to Wifi

2. Sppedtest done by Unifi technician first, he said get at 50 Mbps. If want faster, upgrade plan, or upgrade router

3. I did my own speedtest, at good times no other device connected get Download at 20Mbps

How do u reckon sir?

I continue complain to Unifi? I malas wanna upgrade plan...
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anyway your plan is 100 mbps. u are only getting 50mbps. this is not acceptable
if u are not getting the advertised speed u can complain to mcmc.


 

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