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 Disney Hotstar not playable on windows devices, since 2/3 months ago

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TSspacecopgaban
post Feb 26 2023, 03:29 PM, updated 3y ago

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For the past 2/3 months i haven't been able to watch any Disney Hotstar shows on my windows devices, because the video will hang after 20-30 seconds of playing.

I have tried 3 browsers (edge/chrome/firefox) with the same results, on 3 different PCs:
- tv stick (win8, intel atom, ram 2gb)
- laptop1 (win10, Pentium N5030, ram 8gb)
- laptop2 (win10, Ryzen 3500u, ram 8gb)

My tv stick was playing stuff fine on the 'Medium' setting previously, while the other 2 devices had no problems with 'High'. Now I think only laptop2 can handle 'SD' without hanging, but still not watchable because of bad stuttering.

Netflix performance has not changed for all 3 devices (can watch without issues).

My iphone XS and Galaxy Tab S2 8.0 (2015 device) can use the 'Full HD' option without stuttering, in the Disney Hotstar app (didn't try on mobile browser).

I noticed that they changed the options in the video quality settings (previously was High/Medium/Low?, now is Full HD/HD/SD). Did Disney Hotstar change their streaming format/codec or something? Are there any codec packs i can install to fix this?

This post has been edited by spacecopgaban: Feb 27 2023, 10:51 PM

 

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