My condo is still under defects liability period, I submitted defect report on last year Christmas.

But the developer has been ignoring my email. I called them several times but they always tell me that the person in charge will call me back.

I can't start my renovation if they did not fix my defects.

Most of the developer is the same.......attitude like shits

hmmm....raise it to consumer tribunal

Just repair and claim.

You can detail a financial on the income you are losing to them.. Ask them respinsible on your loss of income

This is normal and all developer like this. Purposely delay the fix until u go office bang table

Its normal even with tropicana or sime darby

Until have to bring my level Ruler to proof my point

Most of the time its the subcon that cibei

if just minor like painting or those can be fixed during renovation, just skip it.

if water leaking and other major stuff, have to go to management everyday

so for major issues, we have no other options but to wait for the developers free time to repair.. *sigh*

This is their delaying tactic so that they do not have to do the repair twice within the warranty period.
It is very unfair to house owners and if you delay their payment they will send you a lawyers letter instantly.

ask for major not minor damaged, paint can do yourself, if tiles or leaking please refer to developer, will cost you few thousand.

It is so frustrating. They've seen my Whatsapp message and Facebook message, but they are not replying me.

Read your snp, usually they’re given time to do it, if expired, you can repair and charge back to them. Of course you need to send formal letter to them

Sadly maximum claimable is 50k .

oh is it?
but new one....fixes will exceeded tat amount?
is so..you are not worried if stay for a long time?

To be fair, end of year leading up to a fairly early Chinese New Year meant most of January was a slow month.

Which project? Defects need more than 50k? Wow

I went to their HQ today in Old Klang Road.

They only accept a hard copy of the defect report, so I have find the nearest printing shop, print it, then go back to theiir HQ.

I don't even bother asking why they haven't responded to my email or why they won't accept a soft copy that I sent a month ago.

Have you requested a receipt upon submission ?

Because they don't want to waste time handle your case, unless you able to do very prompt follow up until they can't tahan you

What kind of receipt?