Finally Maxis pissed me off today. I go outside watching TV and when I go back to my room, I found that my monitor got those flickering. I quickly check my network type and it drops to EDGE. I call Maxis customer service and spoke to 1 of the people there. They ask me try to place my modem to another location and shut down my modem for 20 minutes then try to on it back again after 20 minutes. This is sick, every time I call the customer service that is the solution they give me. "Sir, you shut down your modem for 20 minutes and restart it back, I will do a location reset for you." I think this is kind of insulting, they treat me like I'm those retard. Worst come to worst, I'll just walk in to KLCC this friday and terminate the service. I know we got 18 months contract thing but how you can stand for it. You paying so much for them and they giving so much problem. We as consumer have our rights to claim that. Anyone else having the same problem?