Hello.I am new user for 3.6M packages, registered on 31 Jan. I live in shah alam. On my 1st day, my average speed just 380++kpbs. sooooooooo slow compared to packaged i registered. anyone who live here experience same issues. if i want to terminate my account, will i be charge? and if i want to downgrade to 384 package, what should i do. i want to set wifi on my home,. will this make my connection slower (considering internet sharing). ???

im not going to terminate my account i think coz im not in shah alam rite now. but, if i want to downgrade , can i?

where can i do that? can i do it at any maxis center?

r u sure i can ask from them not to renew contract? btw, thanx 4 ur reply.

Same with me. i subscribed for maxisbb power package. (RM98/month = 3.6Mbps)

My 1st month usage:

*3@6am to 3 pm = 1 ~ 1.2Mbps.
*4-6 = 600Kbps
*6pm - 3am = below 100kbps (WTF)

i think we should do sumthing. i called maxis for 5-8 time to complaints. the usually ask me to open 192.168.0.1 and check for my connection. ok. fine. then they said i am using old ZTE MF600 modem. thats y my speed so slow (snail browsing).F-ck. but, from their website, it told me i got latest ver of ZTE modem. and i ask for new modem. 2 week later (why they take sooooooo long to replace modem?) . the day before i got my modem, a technician called me asked for confirmation. they said even i replace my modem, my speed will not increase (WHAT?). i dont care and want them to replace. After modem replacement, my speed "naik mencanak" . i replaced my modem on 19 march. da day after (20 march), my nightmare started. my maxisbb speed became worst. (56kbps = hell with maxis)..... i called maxisbb center again, no body answer.....scare? after 5 call, they finally answer and ask me to off my modem for 15 minutes. after 15 minutes, nothing happend. Stupid maxis. i called again, nobody answer.


ARRRGHHHHH..... sum 1, plz suggest me what to do.

you were rite. past government only know how to talk n make promises. now, we know how to chose n take action. so, telco, dont think present user r stupid. we will take action. be ready.

is this mean my bandwith being capped?

Yeah...its old. call ur maxshit customer svc (CS) for replacement. they will take about 3 weeks to replace ur modem. damn so slow their technician n CS.