Apart of browsing local news (Utusan, Harakah, Star), open yahoo mail what this BROADBAND is all about?

Slow YTube, Imeem, NoNP2P, and capping network. I was basic user for last 3 month and recently otp to advance user this month. Guess what? Even slower. Previously I could use "Free Download Manager" with bittorrent enable me to download aXXo movie. But starting from Yesterday 19/03/08 sharp at 16:00 I could not longer DL those movie.

Yes some of the site I can reach 36kBps (~288000kbps). Yes I can download some technical PDF at high speed. But is MUCKSIS think that I would like to spend rest of my time reading PDF or open public library?

When I sign up, the claim was BROADBAND. Daaaam sure. Broadband is a broadband. If some time is broadband and most of the time is Slowband+Clipband+SelectedBand then PLEEEEEEEEZ don't called it BROADBAND and save my time for registering, install, and keep looking into net-speed meter.

Let me tell you something MUCKSIS, you just to sell bandwidth, if it just really concern for you to provide a service that after I signup you refuse to Sell??? Bandwidth is bandwith and it doesn't matter if it is text, graphic, audio, picture, movie or streaming data; either small or large or humanggest. Therefore, claiming that P2P download causing slow network then please reasonably cap the bandwidth BUT not totally block will you? Do you know word "prorate"?

Now this is my offer. Stop claiming Broadband in your marketing propaganda until this issue is cleared up. Stop taking any new customer until you have proper upgraded to serve the existing customer. Stop recruiting sale agent. I'm feedup with your claim that you upgrading some thing now; lagi teruk ada.

Soo please unblock my P2P data. That is not you morally concern to you what so ever. I want my bandwidth; that is all about as I'm willing to compensate amount being paid as Advance user with constant 42kilo byte per second (320000bps) as Basic user speed. Yes please cap my connection to 42KBPS regardless the data format, protocols or time constrain as UNLIMITED ACCESS as your MUCSIS claim. Your term and condition is very bias and unchallenged; which still does not provide fair agreement. Therefore, I can personally challenge your service with your own materials. Fact tell the truth by itself.

Yooo Minister please look into this matter; some MUCKSIS selling false product. Do you want a proof? Yes? Then Download Torrent. Browse YouTube.

cc: http://www.maxis.com.my/maxisbb/
cc: http://forum.lowyat.net/topic/535185/+1640&#entry16266799

Gee! Thanks kukumalu for finding that Pusssssy Cat . And actually for those that willing to sell something like water, electricity and communication they must follow strict rule known as "Social Contract". But when come to advisement of something that you not really perform can hurt both parties. Yes, I signed with devil and the devil also myself. The point is, by signing that contract, the provider MUST PROVIDE what they claimed.

By the way, UNLIMITED carry a plain meaning UNLIMITED. Agreed, those unlimited represent limited to "up to 3.5Mbps" or what-ever-plan is acceptable because it is stated on the advertisement material. Apart form exceptional, everything else is UNLIMITED. Therefore, P2P as they claim not supported is nullified by their own statement. And can now I have my P2P? PERIOD

There are two clear issues in this tread; Technical and Moral.

Bad Technical + Good Moral = Forget and forgive
Good Technical + Bad Moral = Forgive
Bad Technical + Bad Moral = Forget

MUCKSIS have their own website that can notify the user of upcoming upgrade (if any), schedule maintenance or service-down apologies. Moral #1; inform the user.

Advertisement is a mode of telling people about your product or service. If any misleading attention during the advertisement this is called LIE. Although the users sign the agreement doesn't mean users selling their soul. Moral #2; tell the truth.

P2P has existed for quite sometime. So does the torrent. Basically, MUCKSIS already know what is coming ahead. Furthermore, other providers already indicate some clue of the game ball. And MBB is not the first product in your store related to Broadband area. Therefore, when you advertise the BROADBAND and UNLIMITED; carries a new meaning that will supersede previous problem (internal and external). Moral #3; be prepared and honest.

I really don't want to argue pertaining end user agreement. My side of agreement is simply pay and use. Your side of agreement is to provide. My purchase is based on your advertisement that you fully concisions made. Any omission is your own negligence. And I just exercise my customer right. Moral #4; I am customer.

Am I wanted to revoke my agreement with MUCKSIS? Hell no. The agreement is to make MUCKSIS to fulfill their service. Any hostile act to my account is act of prejudice.

Finally, granted me (us) the product i.e. BANDWIDTH in the whatsoever formats, protocols, duration and size. As it is not my problem to understand your problem.

PS: if you want to sell 50kBps to 1000 people, make sure that you have 50MBps

To all good people; asking for cancellation is quite simple and MUCKSIS can simply run away scotch free. Penalty is just a scheme of deterring people from canceling. If we walk away; definitely we're the loser.

This is a simple issue; People Vs. MUCKSIS to provide whatever they claimed on false advertisement.

Under the court of law; MUCKSIS must fulfill our need of internet connection.

It has been sometime that people being threaten with false agreement from numerous companies. But in the reality; those companies are actually provide us a mean of security for Performance Contract.

Burden of Proof from the consumer is not always required. A simple protest is sufficient enough to justify. Furthermore, Burden of Proof from MUCKSIS that they are fulfill the obligation is something much matter. MUCKSIS must to prove towards People aka Government. This is not small people VS MUCKSIS but People aka Customer aka Government VS MUCKSIS.

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Added on March 21, 2008, 11:53 amBurden of Proof from the consumer is not always required. A simple protest is sufficient enough to justify. Furthermore, Burden of Proof from MUCKSIS that they are fulfill the obligation is something much matter. MUCKSIS must to prove towards People aka Government. This is not small people VS MUCKSIS but People aka Customer aka Government VS MUCKSIS.

This post has been edited by guntang: Mar 21 2008, 11:53 AM

To butthead:

This problem will never occur if those MUCKSIS does not advertise something not really there. I'm 40 years old with 5 kids; yes I can live without P2P or Torrent and I'm not junky to single provider.

Put it this way: if I want and make an offer to anybody that I have unlimited internet access for RM100 per month will you take it?
If I fulfill - you will say it a good deal.
If I fail - you will say I'm a treachery.

In my case, I don't want my money back. I have done nothing wrong that render my contract revoke. I just want the product from a company that really dares to include broadband as a product name. Sure, other providers can challenge this case on my behalf. But for the mean time; I just want my product. Kabish?

To butthead:

I do respect your effort to explain; much better compare then what MUCKSIS do. If 10 x 155mbps is going to offer to 1500 subscribers for each 1mbps this should be fine. For God sake, offer a plan of 1mbps to 1500 only. The problem is when advertise (ADVERTISED) wrongly and become greedy. First come; first serve. Then the new subscriber can always wait until MUCKSIS really ready. People would really appreciate it.

Base on the mentioned case above; MUCKSIS can always cap the subscriber to 1mbps, therefore, no issue will rise regarding to data type, protocol and connectivity would it?

As I said on the earlier post, other provider ™ was first (guinea pig) that venture into this business. MUCKSIS should know better what will come ahead. As we are keep complaining now, MUCKSIS agent at various shopping malls are now registering new subscriber.

No need to come to subscriber house to know browsing habit. MUCKSIS has network analyzer that can perform simple cap. Cap bandwidth is ok but restrict nature of data is wrong; bottom line, data consist in TCP packet is simple 1's and 0's and easily kill if over the cap limit.

Complaining is healthy for successful marketing. And MUCKSIS better not become childish that easily scared by some, honest complain do they? Camon laa Mr. butthead, don't get too personal. I don't care whether you a MUCKSIS guy or not. As far as I am concern,
1 CAPPING excess limit is OK
2 Monthly Quoata is OK
3 Blocking data protocol (http / ftp / p2p) is NG (No good)

Terminating or cancellation or revoke is not the issue.

220308


My PC and Modem is on 24 7 for the last 3 month now. Unfortunately, the network trend was not saved; thinking the speed will always ok. P2P was ok all day long. Now totaly blocked. (Well except between 1am to 6am)

you can download and use OnLineEye software for 30days free trial
www.pmasoft.net/englisch/onlineeye_prof.htm

This post has been edited by guntang: Mar 22 2008, 03:42 PM