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Maxis The Official Maxis Wireless Broadband Thread, OMG PORT FORWARDING KRACKED !

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danielyc
post Jan 28 2008, 02:45 AM

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QUOTE(Lord_Destructo @ Oct 16 2007, 08:20 PM)
Yay! Maxis fix the MSN problem already!

See, you can trust Maxis to fix things!
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dont think they fixed that. i am still using hotspot shield to get connected to MSN.

danielyc
post Feb 17 2008, 04:15 AM

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QUOTE(cinbao @ Feb 13 2008, 09:55 PM)
What is this penalty means?

I go to maxis KLCC HQ, the customer service said it is the 18 months contract penalty (means u r paying the bill up to 18 months as the contract applied). Is this everyone account also have this penalty?

[attachmentid=397641]

last 2 months, I chage the billing address and my power package was automatic downgraded to starter package, I was asking why, the customer serviced said to me that maybe it is a system error, and she can directly changed back to power package to me.

I was asking whether that I violated the contract (downgrade) that why I get that "pemalty contract"? She said no, she offer me to terminated without penalty, but I have lost confident on her. (speak without honestly, she thought she can control the contract. blink.gif ) So, I asking sinced the system error to downgrade my package, can I request upgrade to RM138 power package with USB modem? Then she said "can, terminate the current package without penalty and re-apply the RM138 package." At the moment, I start wonder about what she said. Another male customer service beside her told her "actually can upgrade to RM138 without re-apply." After this, I was totally disappointed on their customer service. They cant even know how to solve this problems. At last, I request to recover my power package as original applied. Just I still suspect about the "penalty contract". It is really like what they said?

Can u all try check whether urs account have "penalty contract"?
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i think they are referring that u are fall under the penalty chargeable customer. i got that as well.
it seems stable recently.

danielyc
post Feb 26 2008, 09:55 PM

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QUOTE(cloudstrife07 @ Feb 26 2008, 09:06 PM)
same ol' speed..around 20~40kBps after the upgrade sad.gif
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i think i am going to degrade my package. no point paying so much for the power package with the normal speed.
what is the cheapest package at the moment now?

danielyc
post Mar 24 2008, 01:33 AM

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sigh ... degraded my power user package to the basic starter package. what for we pay so much since we can get the speed. planning to switch to Timecel Landline broadband with 2mb speed... at least the service is always up.


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