Hi guys, really new here.
Need some help. I wrote them an email on Saturday, got no reply till now. I don't like calling their customer care line as they are alway non-technical people.
I've registered the Power Package and have it installed on 14 November. It was working fine but only that I couldn't do the first-time-login for my account at
http://www.maxis.com.my/maxisbb/, but that's OK cause I guess my account was not online yet.
Friday I bought a wireless router (D-Link DIR-300 Wireless G Router, updated firmware to ver 1.02) so that I can connect to my laptops and game console. I did the installation of the router using it's setup wizard CD. It was successful and I can surf the internet as usual.
Then I tried to the first-time-login again at
http://www.maxis.com.my/maxisbb, I managed to get in and create username and password, etc, bu when I click "confirm" there is an error message about"Invalid HSDPA".
So I tried to check my modem/connection info via 192.168.0.1, I get the "page cannot be displayed" message. Now I can't see the system ifo of my modem, connection type, etc.
Anyone know what is going on with my account and/or modem? Is there any way I can fix it?
I get speed of up to 700 kb/s the first hour of installation, but after that it is 200-300 kb/s average. I'm in Bandar Menjalara, Kepong.
Thanks!