QUOTE(aiman04 @ Nov 19 2007, 09:55 AM)
Hi guys, really new here.
Need some help. I wrote them an email on Saturday, got no reply till now. I don't like calling their customer care line as they are alway non-technical people.
I've registered the Power Package and have it installed on 14 November. It was working fine but only that I couldn't do the first-time-login for my account at http://www.maxis.com.my/maxisbb/, but that's OK cause I guess my account was not online yet.
Friday I bought a wireless router (D-Link DIR-300 Wireless G Router, updated firmware to ver 1.02) so that I can connect to my laptops and game console. I did the installation of the router using it's setup wizard CD. It was successful and I can surf the internet as usual.
Then I tried to the first-time-login again at http://www.maxis.com.my/maxisbb, I managed to get in and create username and password, etc, bu when I click "confirm" there is an error message about"Invalid HSDPA".
So I tried to check my modem/connection info via 192.168.0.1, I get the "page cannot be displayed" message. Now I can't see the system ifo of my modem, connection type, etc.
Anyone know what is going on with my account and/or modem? Is there any way I can fix it?
I get speed of up to 700 kb/s the first hour of installation, but after that it is 200-300 kb/s average. I'm in Bandar Menjalara, Kepong.
Thanks!
The reason why you get the "Invalid HSDPA" is because your account is not yet active on their site. So you don't need to worry about that. You can only register your account at http://www.maxis.com.my/maxisbb after 2-3 weeks time. This is normal so you don't need to worry much on it.Need some help. I wrote them an email on Saturday, got no reply till now. I don't like calling their customer care line as they are alway non-technical people.
I've registered the Power Package and have it installed on 14 November. It was working fine but only that I couldn't do the first-time-login for my account at http://www.maxis.com.my/maxisbb/, but that's OK cause I guess my account was not online yet.
Friday I bought a wireless router (D-Link DIR-300 Wireless G Router, updated firmware to ver 1.02) so that I can connect to my laptops and game console. I did the installation of the router using it's setup wizard CD. It was successful and I can surf the internet as usual.
Then I tried to the first-time-login again at http://www.maxis.com.my/maxisbb, I managed to get in and create username and password, etc, bu when I click "confirm" there is an error message about"Invalid HSDPA".
So I tried to check my modem/connection info via 192.168.0.1, I get the "page cannot be displayed" message. Now I can't see the system ifo of my modem, connection type, etc.
Anyone know what is going on with my account and/or modem? Is there any way I can fix it?
I get speed of up to 700 kb/s the first hour of installation, but after that it is 200-300 kb/s average. I'm in Bandar Menjalara, Kepong.
Thanks!
The problem you can't display anything at the 192.168.0.1 maybe because the modem system is busy. Try to on and off the modem again. BTW, did you configure your network setting to all auto assign IP and DNS? If you didn't configure it to auto assign IP and DNS, you can't connect to internet at all.
Correct me if I'm wrong. =)
Nov 19 2007, 11:39 AM

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